Sales & Service Specialist - Drive Growth & Delight

Attic Self Storage Ltd.; Greater London; Hybrid; GBP 31,000 - 34,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Birthday off

Perkbox

Medicash health plan

Monthly bonuses & commissions

Champion of the month bonuses

Champion of the year bonuses

Team nights out

Pension 3%

Career development

Cycle to work

Advanced paternity pay

Free EV charging

Job summary

Attic Self Storage Ltd. is seeking a focused Sales and Customer Service professional to maximise opportunities and support a high-performance team. You will promote products, convert leads and upsell services while delivering exceptional service across in-person, email and phone interactions.

The role requires self-motivation, strong communication, proficiency in MS Office and a presence within 60 minutes of the store. Experience in telesales or consultative sales is highly valued.

Qualifications

• Experience in consultative sales or customer service.
• Self-motivated and hardworking.
• Proficient with MS Office.
• Strong communicator with interpersonal skills.
• Lives within 60 minutes of the store; telesales/consultative sales experience is valuable.

Responsibilities

• Sales: promote products, convert leads, upsell services, merchandise.
• Customer Service: deliver high-quality service across in-person, email and phone channels.
• Company Vehicle Operation: drive and operate company vehicles where applicable.
• Marketing & Competitor Awareness: stay informed about competitor activities.
• Health, Safety & Maintenance: conduct daily safety checks and store upkeep.
• Security: monitor store security and emergency procedures; perform tests as needed.
• Administration: reconcile accounts, assist banking, manage invoicing and records; generate reports.
• Team management: organise work, delegate, train and develop staff; ensure policy compliance.
• General: report issues, suggest improvements, attend meetings, ensure data protection compliance.

Skills

Consultative sales

Customer service

Telesales

MS Office

Strong communicator

Interpersonal skills

Self-motivated

Proximity to store

Job description

Attic Self Storage Ltd. is seeking a focused Sales and Customer Service professional to maximise opportunities and support a high-performance team. You will promote products, convert leads and upsell services while delivering exceptional service across in-person, email and phone interactions.

The role requires self-motivation, strong communication, proficiency in MS Office and a presence within 60 minutes of the store. Experience in telesales or consultative sales is highly valued.