Sales Representative

Red Recruitment; Greater London; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free parking

Company pension

Cycle to work

Life insurance

Referral programme

Progression opportunities

Additional leave & sick pay

Company events

Employee discounts

Job summary

Red Recruitment in Romford is seeking a Sales Representative to handle inbound calls and assist customers with travel insurance inquiries, ensuring the right solutions are offered. The role emphasizes customer care, with a focus on meeting sales targets and delivering high-quality service.

The position includes a training period of six months with a 250 training bonus per month and a 35-hour workweek. Permanent contract, with uncapped monthly commissions and opportunities for progression within

Qualifications

• Experience in a phone-based role is required.
• Proven track record of meeting and exceeding sales targets is desirable.
• Strong customer service mindset with empathy for customers in sensitive situations.

Responsibilities

• Handling inbound calls and assisting customers in finding the right solutions.
• Providing comprehensive options to customers, including those with complex needs.
• Handling delicate conversations with care and professionalism.
• Addressing and resolving customer concerns.

Skills

Inbound calls

Customer service

Communication

Sales targets

Phone-based role

Problem solving

Empathy

Job description

Red Recruitment is recruiting Sales Representatives to join our client a leading travel insurance company rated for customer care, based in Romford. You will be required to handle inbound calls and assist customers with their queries.

Benefits and Package for a Sales Representative:

• Salary: 25,500 per annum, average OTE 35,000 - 40,000
• Hours: 35 hours per week, 7.5 hours per day
  • Hours between:
  • Monday - Friday, 8:30am - 8pm
  • 1 in 4 weekends (either a Saturday or Sunday)
• Contract Type: Permanent
• Location: Romford
• Uncapped commissions paid monthly
• Free parking in the surrounding areas & transport links
• Additional leave & sick pay
• Company events & employee discounts
• Company pension
• Cycle to work scheme
• Life insurance
• Referral programme
• Progression opportunities throughout the business, across all sites and departments

The training period will span over 6 months where you will earn 250 training bonus per month. After the training period has completed, the normal commission structure will commence.

During the first 4 weeks of training, you will be required to be in the office Monday - Friday, 9am - 5pm.

Key Responsibilities of a Sales Representative:

• Handling inbound calls and assisting customers in finding the right solutions to meet their needs
• Providing comprehensive options to customers, including those with complex needs
• Handling delicate conversations with care and professionalism
• Being able to address and resolve customer concerns

Key Skills and Experience of a Sales Representative:

• Experience in a previous phone-based role is required
• Ideally, you should have a proven track record of meeting and exceeding sales targets
• You should have a strong passion for delivering exceptional customer service, especially in sensitive situations
• Being able to communicate professionally and in a kind and sensitive manner with a range of people is required