Sales Referral & Operations Team Leader

55 Redefined Ltd; Royal Tunbridge Wells; Hybrid; GBP 35,000; Full time

Job summary

Join a forward-thinking company as a Team Leader in the Distribution Team, where you'll drive sales success through effective operational planning and team leadership. This role offers the chance to develop your career within an international business, fostering strong relationships with key stakeholders while maximizing your team's potential. With a competitive salary and performance-based bonuses, you'll be part of a dynamic environment that values employee development and rewards excellence. If you're proactive and results-oriented, this is the perfect opportunity for you.

Benefits

Annual company bonus

Contributory pension scheme

Life Assurance

25 days annual leave

Employee discounts

Gym benefits

Qualifications

• Experience in operational planning and team leadership.
• Ability to build strong relationships and influence stakeholders.

Responsibilities

• Lead and develop a team to maximize Lead Referral potential.
• Manage team workload and ensure targets are achieved.

Skills

Operational Planning

Team Leadership

Relationship Building

Coaching Skills

Time Management

Job description

Description

At AXA - Global Healthcare, we have an exciting new opportunity to join our Distribution Team as Team Leader for Sales Referral and Operations, developing your career within an international business. You'll be responsible for Online Lead Referral targets and strategy, contributing to achieving global New Business sales. You'll use operational planning skills, whilst collaborating with the Direct Sales Manager, to ensure the smooth delivery of new business targets.

What you'll be doing:

• Lead and develop your team to maximize their Lead Referral potential while ensuring they meet service and quality standards in line with KPIs and compliance guidelines.
• Regular team check-ins and performance management.
• Manage team workload effectively, including scheduling, work planning, and monitoring activities to ensure lead referral targets and service levels are achieved by using planning and excel skills as well as Workforce Planning tools.
• Foster strong relationships with key stakeholders and clients, both internally and externally.
• Drive process improvement within your team, proactively identifying challenges and owning the solutions.
• Supporting long term sales planning for the Individual Distribution Department.
What you'll bring:

• Operational planning experience desired.
• Team Leader experience preferred or aspiring to become a Team Leader.
• Solid understanding of the importance of the Team Leader role in driving sales success.
• Exceptional relationship-building and influencing skills.
• Proactive and results-oriented mindset.
• Experience working in a fast-paced, dynamic environment.
• Commitment to your own development and that of your team.
• Effective coaching skills, with the ability to deliver challenging messages with sensitivity.
• Flexibility in your approach, coupled with excellent time management skills.
• Evidence of being a confident and reasoned decision maker.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA - Global Healthcare, we value our employees and regularly review our rewards package. You can expect:

• Competitive annual salary of up to £35,000 based on experience
• Annual company and performance-based bonus up to £5,000
• Contributory pension scheme (up to 12% employer contributions).
• Life Assurance (up to 10 x annual salary).
• 25 days annual leave plus Bank Holidays.
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
• AXA employee discounts.
• Gym benefits.
To apply, please click on the 'apply for this job' button. You will need to log in or create a profile to submit your CV. We are proud to be an Equal Opportunities Employer and do not discriminate based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we are committed to providing support through the AXA Accessibility Concierge. For assistance, please email [e-mail].

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Who we are:

As part of the AXA Group, AXA - Global Healthcare specializes in meeting the healthcare needs of globally mobile citizens. Whether for routine check-ups or extensive hospital care, individuals and businesses have trusted our support and protection for over 55 years. Today, we assist members in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA, and the Middle East.