Sales & Orders Specialist (Office-Based)

Adecco; West Midlands; On-site; GBP 28,000 - 30,000; Full time

Job summary

Adecco is seeking a Sales Administrator for our Kingswinford office to support the sales team with customer enquiries, quotes, orders, and records management.

You will work closely with other departments to ensure smooth order processing, accurate data, and timely communication with customers. The role is office-based and permanent, with a typical 8.30am–5pm schedule. Great attention to detail and ability to handle multiple tasks are essential.

Qualifications

• Experience in sales administration or busy office environment.
• Strong numerical and data entry skills.

Responsibilities

• Respond to customer enquiries by phone and email.
• Prepare and send accurate quotations.
• Update quotation and customer records.
• Process sales orders using Sage 200.
• Manage call-off orders and update Excel spreadsheets.
• Check order details, stock and delivery dates.
• Coordinate collections and deliveries with customers and internal teams.
• Handle order changes, returns, cancellations and queries.
• Support sales team during busy periods or absences.

Skills

Sales administration

Attention to detail

English communication

Multitasking

Tools

Sage 200

Excel

Outlook

Job description

Adecco is seeking a Sales Administrator for our Kingswinford office to support the sales team with customer enquiries, quotes, orders, and records management.

You will work closely with other departments to ensure smooth order processing, accurate data, and timely communication with customers. The role is office-based and permanent, with a typical 8.30am–5pm schedule. Great attention to detail and ability to handle multiple tasks are essential.