Sales Admin & Quotes Coordinator (Office-Based)

Confidential; Kingswinford; On-site; GBP 28,000 - 30,000; Full time

Job summary

Adecco is recruiting for a Sales Administrator in Kingswinford. The role is office-based, permanent, and MON-FRI 8:30am-5pm. Salary in the £28,000–£30,000 DOE range, depending on experience.

You will support the sales team by handling customer enquiries, producing quotes, processing orders, and keeping accurate records, ensuring smooth order flow and proactive communication with customers.

Qualifications

• Experience in sales administration or order processing.
• Strong attention to detail and numerical skills.
• Fluent written and spoken English.
• Proficient with Outlook and Excel.
• Familiarity with ERP systems like Sage 200.

Responsibilities

• Respond to customer enquiries via phone and email.
• Prepare and send accurate quotations.
• Update and maintain quotation and customer records.
• Process sales orders using Sage 200.
• Manage call-off orders and update Excel spreadsheets.
• Check order details, stock availability, and delivery dates.
• Coordinate collections and deliveries with customers and internal teams.
• Handle order changes, returns, cancellations, and customer queries.
• Support the wider sales team and provide cover during busy periods or absences.

Skills

Attention to detail

Numerical skills

Written and verbal English

Outlook

Excel

Sage 200

ERP systems

Teamwork

Pricing knowledge

Order processing

Tools

Sage 200

Outlook

Excel

Job description

Adecco is recruiting for a Sales Administrator in Kingswinford. The role is office-based, permanent, and MON-FRI 8:30am-5pm. Salary in the £28,000–£30,000 DOE range, depending on experience.

You will support the sales team by handling customer enquiries, producing quotes, processing orders, and keeping accurate records, ensuring smooth order flow and proactive communication with customers.