Sales Order Processor

Linkster Recruitment Ltd.; Great Wyrley; On-site; GBP 24,000 - 29,000; Part time

Job summary

Linkster Recruitment Ltd. is seeking a Sales Order Processor for a Cannock distribution centre, offering a 13-week temp-to-perm contract and a 37-hour week.

You will handle inbound calls, process orders, manage stock inquiries, coordinate with logistics and sales, and ensure timely deliveries while maintaining high service levels.

The role emphasizes customer service, accuracy and teamwork in a supportive environment.

Qualifications

• Strong communication skills and a customer-focused approach.
• Ability to work collaboratively with diverse teams.
• Proficient in order processing and administrative tasks.
• Proactive problem-solving skills.

Responsibilities

• Provide friendly and efficient customer service by managing inbound calls and emails related to orders and stock inquiries.
• Accurately process and manage incoming customer orders.
• Collaborate with logistics, sales and planning to ensure smooth operations regarding supply, credit, and delivery.
• Respond to customer inquiries in a timely and professional manner.
• Arrange deliveries and update customers on order statuses.
• Handle reception duties and general administrative tasks.

Skills

Communication skills

Customer focus

Team collaboration

Order processing

Administrative tasks

Problem solving

Job description

Sales Order Processor

Location: Cannock

Job Type: 13-week Temp to Perm

Salary: £26,500 (£13.77 p/h)

Working Hours: 37 hours per week, Monday to Thursday 08:30 - 16:30 and Friday 08:30 - 16:00.

Our well-established client in Cannock is renowned for its excellent reputation within the industry, supportive working environment, and outstanding facilities. They are currently seeking a dedicated Sales Order Processor to join their team at their prestigious distribution centre.

Key Responsibilities

• Provide friendly and efficient customer service by managing inbound calls and emails related to orders and stock inquiries.
• Accurately process and manage incoming customer orders.
• Proactively manage key accounts and swiftly resolve any discrepancies, including assistance with customer credits and returns.
• Collaborate with various departments such as logistics, sales, and planning to ensure smooth operations regarding supply, credit, and delivery.
• Respond to customer inquiries in a timely and professional manner, ensuring high satisfaction levels.
• Arrange deliveries and keep customers updated on order statuses, providing accurate information about products and services.
• Perform general administrative tasks, including scanning documents and filing.
• Handle reception duties including greeting visitors and managing post.
• Follow-up with customers for feedback and to ensure satisfaction.

Requirements

• Strong communication skills and a customer-focused approach.
• Ability to work collaboratively with diverse teams.
• Proficient in order processing and administrative tasks.
• Proactive problem-solving skills.