Sales Order & Customer Service Administrator

Confidential; East Midlands; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

23 days holiday

Gym membership discount

On-site parking

Air-conditioned offices

Career opportunities

Job summary

Confidential company in the East Midlands is seeking a Sales Support & Customer Service Administrator to process orders and handle inquiries from diverse customers. You will ensure orders are entered accurately and delivered on time while maintaining a high level of service.

The role is office-based in Chesterfield, Monday–Thursday 08:30–17:00 and Friday 08:30–16:15, with a £26,000 salary. Join a busy commercial operation that values accuracy, structure, and teamwork.

Qualifications

• Experience in sales order processing or sales administration.
• Strong accuracy and attention to detail in data handling.
• Ability to manage deadlines in a fast-paced environment.

Responsibilities

• Process customer orders accurately and efficiently.
• Respond to customer enquiries via shared inboxes.
• Review order information for accuracy and completeness.
• Work to daily processing targets and delivery deadlines.
• Coordinate with internal teams to fulfill orders correctly.
• Check orders for accuracy after daily cut-off times.
• Update customer records and system information.
• Maintain high levels of attention to detail across tasks.

Skills

Order processing

Sales administration

Customer service

Data entry

Attention to detail

IT skills

Tools

CRM systems

ERP systems

Job description

Confidential company in the East Midlands is seeking a Sales Support & Customer Service Administrator to process orders and handle inquiries from diverse customers. You will ensure orders are entered accurately and delivered on time while maintaining a high level of service.

The role is office-based in Chesterfield, Monday–Thursday 08:30–17:00 and Friday 08:30–16:15, with a £26,000 salary. Join a busy commercial operation that values accuracy, structure, and teamwork.