Sales Order Administrator

Lockhart Recruitment; Willenhall; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonuses

Friendly team environment

Job summary

Lockhart Recruitment is recruiting a Sales Order Administrator for a family-run business in Wellington. The role is full-time, office-based, with typical hours 8.30am to 5.00pm, Monday to Friday, and salary £27,000 to £30,000 plus bonuses.

You will take orders by phone and email, process them from start to finish, and keep customers informed while ensuring accurate details and smooth service. The successful candidate will have 5+ years' office experience in order processing or sales

Qualifications

• 5+ years’ experience in an office environment, in order processing, sales administration or purchasing.
• Experience owning and managing processes and solving problems.
• Confident when speaking with customers and building relationships.
• Strong attention to detail and ability to follow processes accurately.
• Able to juggle multiple tasks and meet deadlines.

Responsibilities

• Taking customer orders over the phone and by email with accuracy and warmth.
• Processing orders end-to-end and ensuring every detail is correct.
• Keeping customers updated and ensuring a smooth, reliable service.
• Handling day-to-day admin tasks to keep the office running smoothly.
• Working with a small, supportive team who value honesty and getting the job done.

Skills

Order processing

Sales administration

Customer communication

Problem solving

Tools

Microsoft Office

Job description

Sales Order Administrator

£27,000 to £30,000 plus bonuses!

Full‑time, office‑based

Wellington

8.30am to 5.00pm Monday to Friday

A friendly, family run and highly successful business is looking for an experienced Sales Administrator to process their orders from start to finish. This is a busy, complex and in-depth role. If you enjoy keeping things organised, speaking with customers, and a busy workload that you take ownership of please read on as this is a great opportunity...

What the Sales Order Administrator will be doing:

• Taking customer orders over the phone and by email with accuracy and warmth.
• Processing orders end‑to‑end and making sure every detail is correct.
• Keeping customers updated and ensuring they receive a smooth, reliable service.
• Handling day‑to‑day admin tasks to keep the office running smoothly.
• Working closely with a small, supportive team who value honesty, humour, and getting the job done well.

What we’re looking for:

• 5+ years’ experience in an office environment, in order processing ,sales administration or purchasing.
• Ideally experience in a role that can also demonstrate owning and managing processes and problem solving.
• Confident speaking with customers and building positive relationships.
• Strong attention to detail and the ability to follow processes accurately.
• Comfortable juggling multiple tasks and keeping on top of deadlines.
• Someone down‑to‑earth, reliable, and happy working in the office every day.

What you’ll get:

• Salary £27,000–£30,000 depending on experience.
• Quarterly bonuses.
• Room to progress and grow the role.
• A genuinely friendly, supportive team who enjoy working together.
• A stable, long‑term role with variety and ownership.
• Busy role where time flies and you are never bored!