Sales Order Administrator

Proactive Personnel Ltd; Stone; On-site; GBP 21,000 - 29,000; Full time

Job summary

Proactive Personnel Ltd is recruiting a Sales Order Process Assistant to join a busy manufacturing business in Stone. The role involves taking ownership of orders from receipt to production and delivery, with opportunities to progress into project-based responsibilities.

The ideal candidate will have office administration or order processing experience, strong communication skills, and a proactive attitude within a fast-paced environment.

Qualifications

• Office administration or order processing experience.
• Manufacturing administration experience advantageous.
• Strong attention to detail and accuracy.
• Excellent communication skills.
• Good IT skills including Microsoft Office.
• Ability to prioritise workloads and manage multiple tasks.
• Strong organisational skills.
• Team player with a positive attitude.

Responsibilities

• Process and acknowledge customer purchase orders.
• Enter new and repeat orders onto the company system.
• Ensure order information is accurate and complete.
• Communicate with customers via email and telephone.
• Raise supplier purchase orders.
• Liaise with production, planning and logistics teams.
• Prepare documentation for production departments.
• Manage supplier queries and order updates.
• General administration and office support duties.
• Answer incoming calls and assist visitors as required.

Job description

We are currently recruiting for a Sales Order Process Assistant to join a busy and growing manufacturing business based in Stone.

This is an excellent opportunity for someone with office administration, order processing, customer service, or manufacturing administration experience who is looking to develop their career within a fast-paced environment.

You will take ownership of customer orders from receipt through to production and delivery, acting as a key link between customers, suppliers, planning, logistics, and production teams. As you develop within the role, there will be opportunities to manage larger accounts and progress into a project management-style position.

Full training will be provided for the right candidate.

Key Responsibilities

• Processing and acknowledging customer purchase orders
• Entering new and repeat orders onto the company system
• Ensuring order information is accurate and complete
• Communicating with customers via email and telephone
• Raising supplier purchase orders
• Liaising with production, planning and logistics teams
• Preparing documentation for production departments
• Managing supplier queries and order updates
• General administration and office support duties
• Answering incoming calls and assisting visitors when required

What We're Looking For

• Previous office administration or order processing experience
• Manufacturing experience would be advantageous
• Strong attention to detail and accuracy
• Excellent communication skills
• Good IT skills, including Microsoft Office
• Ability to prioritise workloads and manage multiple tasks
• Strong organisational skills
• Team player with a positive attitude

What's on Offer?

• Monday to Friday working hours
• Full training and ongoing development
• Temp-to-perm opportunity
• Career progression into account management and project-based responsibilities
• Friendly and supportive team environment

If you're looking for a varied role where you can build a long-term career and develop new skills within a successful manufacturing environment, we'd love to hear from you