Sales Ops Team Leader: Drive Order Excellence & Growth

JLA Limited; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

JLA Limited in Ripponden seeks a Sales Ops Team Leader to manage customer orders across Total Care, Machine Sales, SCONs, Service Replacement and Detergent Pumps, from receipt through to installs or CMT. You will lead a Sales Ops order processing team and drive continuous improvement and operational excellence.

You will collaborate with Sales, Finance, Supply Chain and Contracts Management to meet business and customer expectations while acting as an ambassador for our values and

Qualifications

• People management, coaching and development to drive team performance.
• Collaboration across Sales, Finance, Supply Chain and Contracts Management.
• Understanding of continuous improvements methods to drive order-to-cash excellence.
• Ability to forecast orders and link to board discussions and dependency mapping.
• Familiarity with JLA systems used for credit checking and risk assessment.

Responsibilities

• Lead the Sales Ops team to deliver orders within SLA across all verticals and segments.
• Develop and improve QC roles and program requirements within the team.
• Coordinate mobilisation of new contracts and resource to support multi-functional teams.
• Coach and develop talent, embedding a culture of high-quality delivery and data quality.
• Communicate order expectations, forecast volumes, and dependencies to Sales and other stakeholders.

Skills

People management

Cross-functional collaboration

Continuous improvement

Forecasting & MI analysis

Credit-check systems knowledge

Job description

JLA Limited in Ripponden seeks a Sales Ops Team Leader to manage customer orders across Total Care, Machine Sales, SCONs, Service Replacement and Detergent Pumps, from receipt through to installs or CMT. You will lead a Sales Ops order processing team and drive continuous improvement and operational excellence.

You will collaborate with Sales, Finance, Supply Chain and Contracts Management to meet business and customer expectations while acting as an ambassador for our values and