Sales Ops Leader: Own Process, Accelerate Pipeline

Brilliantin Recruitment; Newbury; Hybrid; GBP 72,000 - 88,000; Full time

Job summary

Brilliantin Recruitment is seeking a Head of Sales Operations in Berkshire to own the end-to-end sales process across new logos, renewals and cross-sell. You will drive forecast discipline and intervene on deals to improve outcomes.

The role demands hands-on Salesforce administration, advanced Excel and comfort with AI tools for data analysis. Hybrid office-based with potential remote days. Open on title for the right candidate.

Qualifications

• Proven ownership of the sales process in a sales led B2B business.
• A track record of changing how salespeople behave, with the credibility to challenge senior sellers and bring them with you.
• Strong commercial acumen.
• Hands on Salesforce administration experience, able to build and fix reports and dashboards yourself.
• Advanced Excel and confidence using AI tools to analyse sales data.
• Energy, utilities or broker experience is a bonus, not essential.

Responsibilities

• One sales process across new logo, renewals and cross sell, held consistently across multiple sales teams including direct and channel.
• Pipeline and forecast discipline, including signing off the commit to the CRO.
• Intervention on low confidence deals, building and driving the plan to win.
• Analysis of drop outs and pipeline leakage, turning findings into tested process improvements.
• Identifying cross sell opportunities across the customer base and tracking them through to outcome.
• CRM data quality, record ownership and the handover standard into customer success.
• Individual contributor role with authority across the sales function.

Skills

Sales process ownership

Salesforce administration

Advanced Excel

AI tools for sales data

Commercial acumen

Tools

Salesforce reports & dashboards

Job description

Brilliantin Recruitment is seeking a Head of Sales Operations in Berkshire to own the end-to-end sales process across new logos, renewals and cross-sell. You will drive forecast discipline and intervene on deals to improve outcomes.

The role demands hands-on Salesforce administration, advanced Excel and comfort with AI tools for data analysis. Hybrid office-based with potential remote days. Open on title for the right candidate.