Sales Operations Specialist | Hybrid | Quantum Tech

Greenhouse Software, Inc.; Cambridge; Hybrid; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Annual bonus

Private medical insurance

Life insurance

Pension scheme

Equity

28 days annual leave

Job summary

Riverlane, Cambridge, UK, is seeking a Sales Support Specialist to keep the commercial engine running smoothly. You will maintain CRM hygiene, support reporting and forecasting, and coordinate deal administration to enable the Business Development team to close deals.

You will work with a growing Commercial team, manage data quality across Salesforce, and liaise with Finance and Legal. The role requires in-office presence in Cambridge at least four days a week and offers comprehensive benefits.

Qualifications

• Experience in a sales support, sales operations, or commercial coordination role.
• Hands-on experience with a CRM (Salesforce strongly preferred) for data entry, hygiene, and basic reporting.
• Strong Excel skills for pipeline tracking and reporting; comfortable with Word, PowerPoint, Outlook, and Teams/Zoom.
• Excellent organisational skills and ability to manage a demanding workload with changing priorities.
• Excellent written and verbal communication skills.
• Ability to absorb information quickly and adapt to last-minute changes.
• Experience in a start-up or scale-up environment.
• Experience in marketing, science, or technology settings.
• Exposure to executive/diary support alongside sales operations work.

Responsibilities

• Own day-to-day hygiene of Salesforce and other CRM tools: opportunities, close dates, and account plans up to date.
• Check consistency across reporting tools and flag misalignments to the BD team.
• Support document preparation for tracking sales pipelines, forecasts, and revenue projections; reconcile with commercial team.
• Liaise with Finance on targets for 6/12 months; prepare a clean, reconciled view of current targets.
• Basic contract support and administration (Q&A, amendments, budget updates).
• Interface with Finance, Legal, PMO to keep deals moving.
• Prepare agendas for BD meetings and gather material from BD and other teams.
• Coordinate meetings, VIP visits, conferences, events, and travel for team members.
• Provide operational interface with Riverlane US, Singapore, and other global teams.

Skills

CRM hygiene

Sales forecasting

Excel reporting

Organisational skills

Verbal/written communication

Startup/scale-up experience

Cross-functional collaboration

Diary management

Finance liaison

Tools

Salesforce

Excel

Word

PowerPoint

Outlook

Teams/Zoom

Job description

Riverlane, Cambridge, UK, is seeking a Sales Support Specialist to keep the commercial engine running smoothly. You will maintain CRM hygiene, support reporting and forecasting, and coordinate deal administration to enable the Business Development team to close deals.

You will work with a growing Commercial team, manage data quality across Salesforce, and liaise with Finance and Legal. The role requires in-office presence in Cambridge at least four days a week and offers comprehensive benefits.