Sales Operations & Pipeline Coordinator

Springer; Manor Park; On-site; GBP 35,000 - 48,000; Full time

Job summary

Springer Nature is seeking a capable Sales Operations support professional to join its Commercial Partnerships Sales team. The role focuses on day-to-day operations, data integrity, and efficient sales processes within a leading research publishing environment.

You will manage CRM data, assist with invoicing, and contribute to reports and dashboards that track revenue, pipeline, and KPIs. The position emphasizes collaboration across Finance, Sales, and Operations to optimize performance.

Qualifications

• Experience in coordination, administration, sales support, or operational support role.

Responsibilities

• Provide day-to-day operational and administrative support to the Commercial Partnerships Sales team.
• Manage sales data, CRM records, and booking systems, maintaining high standards of accuracy and data quality.
• Support invoice generation, sales bookings, and payment issue resolution, acting as a key liaison with Finance.
• Process sales opportunities and customer enquiries, helping to deliver an excellent customer experience.
• Produce and maintain sales, revenue, pipeline, forecasting, and KPI reports, dashboards, and presentations.
• Maintain departmental documentation, policies, procedures, training materials, and sales support resources.
• Identify and implement process improvements to enhance sales operations and team efficiency.
• Support system administration, testing, and the rollout of new tools, enhancements, and operational processes.

Skills

Coordination

Administration

Sales support

Operational support

Tools

Microsoft Excel

Microsoft Office

Job description

Springer Nature is seeking a capable Sales Operations support professional to join its Commercial Partnerships Sales team. The role focuses on day-to-day operations, data integrity, and efficient sales processes within a leading research publishing environment.

You will manage CRM data, assist with invoicing, and contribute to reports and dashboards that track revenue, pipeline, and KPIs. The position emphasizes collaboration across Finance, Sales, and Operations to optimize performance.