Sales Operations Manager

Joseph Joseph; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Company bonus scheme

Holiday trading

Mental wellbeing support

Employee discounts

Season ticket loan

Cycle to work scheme

Enhanced pension contribution

Perkbox discounts

Recognition scheme

Job summary

Joseph Joseph is seeking a Sales Operations Manager for their commercial team to drive operational efficiency and reporting improvements. The ideal candidate will lead a team, track sales data, and provide actionable insights to enhance revenue growth.

This role requires collaboration with sales leadership and regional teams, ensuring compliance and brand consistency. Key benefits include hybrid working, a bonus scheme, and generous employee discounts.

Qualifications

• Experience in analysing data and identifying trends.
• Ability to work in a fast-paced and challenging environment.
• Strong problem-solving and analytical skills.
• Highly organised and detail-oriented.

Responsibilities

• Develop and improve processes, systems, and reporting.
• Provide actionable business information to management.
• Lead a team to identify trends and improve response times.
• Analyze distribution gaps and identify growth opportunities.
• Ensure data compliance with best practices.

Skills

Data analysis

SAP expertise

Organisational skills

MS Excel

Presentation skills

Problem-solving skills

Verbal communication

Retail experience

Collaboration

Trend identification

Tools

SAP

NuOrder

Job description

• We are currently looking for a Sales Operations Manager to join the commercial team


• Responsible for the development and improvement of processes, systems and reporting in commercial sales in order to facilitate profitable revenue growth and meet the needs of a growing business


• Working with the VP Sales and directors to understand their challenges and provide systematic solutions, driving operational efficiency through detailed and accurate reporting, analysis and metrics


• Deliver timely, accurate and actionable business information to all management on weekly/monthly basis


• Track, analyse and report sales data: by retailer, region and store. Provide sales out analysis programs and improve response times to achieving sales targets


• Be the single point of contact for reporting weekly/monthly on revenue plan to actual sales


• Lead a team to identify trends and communicate effectively with a remote team to drive sales


• Analyse distribution gaps and identify opportunities for growth by region and channel


• Provide detailed distribution maps and retailer landscapes to support strategic decision-making


• Partner with sales leadership to prioritise and execute distribution initiatives


• Ensure systems (NuOrder) are maintained with correct data on a daily, weekly basis


• Assist in creation of ongoing outbound communication vehicles including, feedback surveys and recognition programs


• Assist in conducting sales meetings providing commercial insights and global data


• Work with the Sales team to identify duplications and inefficiencies in current reporting methods, systems and programmes, implementing improved solutions e.g. pricing models and promotional governance


• Lead the compliance of data information stored within sales, ensuring that information is stored, supplied and retained in line best practice and legislation e.g. product spec/PLM


• Be the SAP expert for commercial sales and provide training for all the commercial team


• Accountable for driving compliance levels in store within the agreed coverage direct markets


• Collaborate with regional teams to ensure fixture compliance and brand consistency


• Develop tools and dashboards to monitor fixture performance and ROI


• Support the creation and execution of promotional calendars across markets


• Implement governance frameworks for pricing and promotional activity


• Track promotional performance and provide actionable insights to improve ROI


• Ensures all hardware is updated, maintained and identifies issues and provides solutions


• Relish the opportunity to pick up new activities that fall broadly in the purpose of the role


• Fix things that you can see need fixing


• Identify problems and find solutions

Benefits

• Hybrid working


• Company bonus scheme


• Holiday trading and allowance increases for length of service


• Mental wellbeing support


• Generous employee discounts


• Season ticket loan and cycle to work scheme


• Enhance pension contribution


• A range of discounts via Perkbox


• Recognition scheme

• Experience in analysing data and identify trends


• Written and verbal skills - able to communicate at all levels of the business


• Ability to work in a fast paced and challenging environment


• Experience working with SAP systems a plus


• Excellent organisational and planning skills


• Highly organised, detail-oriented, and adaptable


• First class MS excel, analysis and interpretation of data ability


• Strong problem-solving, analytical and collaborative within a team


• Presentation skills - able to present confidently in front of a varied audience


• Experience in working with retailers