Sales Operations Lead - HubSpot Mastery & Revenue Ops

Tribepad; Sheffield; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

33 days PTO (pro-rata)

Me Day

Charity day

Westfield Health cash plan

Enhanced parental leave

Pension contributions

Twinkl access

Job summary

Twinkl in Sheffield, UK, is seeking a Sales Operations Manager to optimize our HubSpot CRM across global Sales and Marketing. You will act as the operational backbone for the revenue engine, managing CRM processes, workflows, and integrations while developing a Sales Operations Executive.

Reporting to the Senior Revenue Operations Manager, you will lead the team, deliver hands-on training, and partner with cross-functional stakeholders to translate needs into scalable solutions.

Qualifications

• Extensive, hands-on expertise with HubSpot CRM configuration, custom fields, and automation architecture.
• Proven track record of designing complex workflows and aligning CRM features with Sales/Marketing operations.
• Demonstrated experience in data cleaning, pipeline reporting, segmentation, and system integrations.
• Experience managing or mentoring junior operational team members.
• Strong problem-solving capability, stakeholder management skills, and a continuous-improvement mindset.

Responsibilities

• Own the day-to-day management, optimization, and governance of HubSpot CRM to support core commercial objectives.
• Design, build, and refine CRM processes, automated workflows, custom reporting dashboards, and cross-platform integrations.
• Maintain high standards of data governance, segmentation, forecasting accuracy, and pipeline structure.
• Partner with Sales Leadership, Customer Success, B2B Marketing, International Business Partners, and Project Management to translate requirements into scalable solutions.
• Manage and develop junior team members, delegating administrative tasks while nurturing their professional growth.
• Deliver hands-on training, build user confidence across teams, and resolve complex CRM issues promptly.

Skills

HubSpot CRM configuration

Automation architecture

Workflow design

Data quality management

Stakeholder management

Team leadership

Tools

HubSpot

Job description

Twinkl in Sheffield, UK, is seeking a Sales Operations Manager to optimize our HubSpot CRM across global Sales and Marketing. You will act as the operational backbone for the revenue engine, managing CRM processes, workflows, and integrations while developing a Sales Operations Executive.

Reporting to the Senior Revenue Operations Manager, you will lead the team, deliver hands-on training, and partner with cross-functional stakeholders to translate needs into scalable solutions.