Sales Operations Lead

Checkatrade; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Join Checkatrade as a Sales Operations Lead, where you'll enhance sales efficiency and support revenue growth strategies. This role involves optimizing sales processes, managing CRM tools, and providing performance analytics. Enjoy a competitive salary, benefits, and the opportunity to make a significant impact within a leading brand.

Benefits

Discounts from a wide range of retailers

Healthcare cash plan

Scheme to help buy tech gadgets

Qualifications

• 5+ years of experience in Sales Operations or Revenue Operations.
• Proficiency in CRM platforms and sales analytics tools.
• Strong ability to translate data into actionable insights.

Responsibilities

• Streamline sales workflows and improve pipeline management.
• Administer and optimise CRM tools for data accuracy.
• Develop dashboards and analyze sales performance metrics.

Skills

Analytical skills

Communication

Collaboration

Process Improvement

Tools

Salesforce

HubSpot

Job description

At Checkatrade, we're committed to empowering trades to connect with homeowners and grow their customer base. We are seeking a Sales Operations Lead to enhance the efficiency and effectiveness of our sales organisation. You will be responsible foroptimising sales processes, implementing data-driven decision-making, and supporting revenue growth strategies. This role is critical in ensuring our sales team is equipped with the right tools, insights, and processes to drive performance.

Role Responsibilities:

• Sales Process Optimisation: Streamline sales workflows, improve pipeline management, and enhance operational efficiencies

• CRM & Systems Management: Administer and optimise CRM tools (e.g., Salesforce, HubSpot) to support the sales team and ensure data accuracy

• Performance Analytics & Reporting: Develop dashboards, analyse sales performance metrics, and provide insights to leadership for strategic decision-making

• Sales Enablement: Ensure sales teams have the necessary training, collateral, and technology to maximise productivity

• Forecasting & Pipeline Management: Improve sales forecasting accuracy by implementing best practices in data analysis and reporting

• Cross-functional Collaboration: Partner with Sales, Marketing, and Finance teams to align strategies and drive revenue growth.

• Compensation & Incentives: Assist in designing and managing sales commission structures to drive performance

Role Requirements:

• 5+ years of experience in Sales Operations, Revenue Operations, or Business Analytics.

• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and sales analytics tools

• Strong analytical skills and the ability to translate data into actionable insights

• Experience with sales forecasting, pipeline management, and performance reporting

• Strong communication skills with the ability to collaborate cross-functionally

• Ability to identify inefficiencies and implement process improvements

• Resourceful, adaptable, and comfortable taking risks, experimenting, and iterating in a fast-paced environment.

• Strong bias for action with the ability to take an idea from concept to launch, navigating complexity and ambiguity along the way.

What's in it for you?

• An exciting opportunity to join a household brand that is investing heavily in its future.

• A role with significant strategic impact and alignment with our mission.

• Excellent salary and benefits package which includes discounts from a wide range of retailers, a healthcare cash plan, and a scheme to help you buy the latest bikes or tech gadgets (plus much more!)

• With an impressive leadership team on board, committed investors and a roadmap for success, this will be a career-building opportunity

• Hybrid working applies. 4 days in the office

We are an equal opportunities employer that is committed to diversity and inclusion in the workplace.

About us

We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.