Sales Operations Lead

INEOS Belgium; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An innovative automotive company is seeking a Sales Operations Lead for a maternity cover role. This dynamic position involves overseeing sales operations processes, ensuring efficient vehicle registration, and managing the performance of sales operations. The ideal candidate will have a strong background in the automotive industry, with experience in sales operations and a solid understanding of retail and production planning. Join a diverse team dedicated to challenging the ordinary and driving positive change in the automotive sector. If you are passionate about optimizing sales operations and enhancing customer satisfaction, this is the perfect opportunity for you.

Qualifications

• Experience in automotive industry and sales operations is essential.
• Strong understanding of retail and production planning.

Responsibilities

• Oversee and optimize all sales operations processes.
• Coordinate with third-party providers for system updates.
• Manage invoicing, customer contracts, and documentation.

Skills

Sales Operations

Automotive Industry Knowledge

Customer Satisfaction Management

Data Analysis

SAP Systems

Tools

SAP

Job description

Sales Operations Lead (Maternity Cover 14 months)

INEOS Automotive – Built for More

Story so far

Since we started our journey to build a no nonsense 4X4, we’ve come a long way. We’ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We’ve partnered with some of the biggest names in the automotive industry. We’ve made our way from vision to prototype. We’ve secured a world-class production facility and delivery team. We’ve delivered Grenadiers to customers all around the world. We’re building our double cab pick up, the Quartermaster.

People and Culture

Easy never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities; we’re an international team working together to challenge the ordinary.

If this sounds like you, let’s talk.

The Sales Operations Lead is responsible for overseeing and optimising all sales operations processes, including tracking and reconciling retailer bonuses. The role also involves coordinating with third-party providers, such as registration authorities, to ensure that all system updates are efficiently launched with minimal impact on daily business operations. The ultimate goal is to streamline sales operations, improve customer satisfaction, and support the achievement of the company’s global sales objectives.

Duties of the Sales Operations Lead:

• Supports the management of the Demo Programme by providing regular reporting and analysis to ensure the correct vehicle mix and volume of demonstrators are present in the network and the customer satisfaction of test drives is high.
• Responsible for ensuring internal fleet, prototype units are registered and insured in a timely and accurate manner.
• Liaises with local authorities to ensure all vehicle registration systems are working efficiently and any future system updates are planned and launched on time.
• Manages the performance of sales operations including invoicing for retail partners, customer contracts, payment requests and any relevant documentation.
• Responsible for managing master data quality in SAP for the sales team (e.g. updating sales margins/bonuses).
• Supports with producing and publishing bulletins and communications to the retailer network for the global sales team.
• Documentation of Sales Operations processes to be used by the Regional Sales teams and wider organisation.
• Ensure the vehicle configuration of our order bank is up to date and is maintained in line with latest feature list specifications (i.e., mass-update of existing orders).
• Responsible for the reconciliation and payment of sales margins, commissions, and bonuses to the retailer network.

For our Sales Operations Lead we are looking for:

• Experience working within the automotive industry/OEM is essential.
• Ideally worked within a Sales Operations role previously.
• A good understanding of the retail, wholesale and production planning.
• Knowledge of Global markets.
• Previous experience with SAP systems is desirable.

If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information.

If your application is successful, one of the team will be in touch to arrange an initial conversation!

Job Details

• Location: London, United Kingdom
• Discipline: Commercial
• Type: Contract
• Business: INEOS Automotive
• Posted: 24 January 2025
• Requisition ID: F060300582