Sales Operations & Customer Enablement Specialist (Flexible)

SIX Group Services Ltd.; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Work Models

Personal Development

Agile Working Methods

Job summary

SIX Group Services Ltd. in London is seeking a Customer Operations Specialist to manage a defined customer territory and support Sales with administrative and implementation activities for financial information systems.

You will lead territory management, handle client inquiries, draft contracts, oversee invoicing, and coordinate sales-related projects, collaborating with Sales Representatives and cross-functional teams.

Qualifications

• At least 3 years of experience in a similar role, preferably in a middle or back-office environment.
• Strong numerical aptitude and attention to detail.
• Customer-focused with a proactive and well-organized approach.
• Ability to work independently and collaboratively in a dynamic environment.
• Excellent verbal and written communication skills.

Responsibilities

• Territory Management: Oversee a customer sales territory in partnership with Sales and Account Managers, focusing on financial services products for US customers
• Client Service: Serve as a primary point of contact for customer inquiries related to products, functionalities, data, pricing, exchange permissions, and issue resolution
• Contract Administration: Draft, process, and manage customer contracts within the financial customer information system
• Billing & Financial Oversight: Initiate invoicing processes and monitor dunning procedures and accruals to ensure financial accuracy
• Project Coordination: Manage product and data entitlements, and plan, coordinate, and track customer and sales-related projects from initiation to completion

Skills

Numerical aptitude

Attention to detail

Communication skills

Independent & collaborative

Job description

SIX Group Services Ltd. in London is seeking a Customer Operations Specialist to manage a defined customer territory and support Sales with administrative and implementation activities for financial information systems.

You will lead territory management, handle client inquiries, draft contracts, oversee invoicing, and coordinate sales-related projects, collaborating with Sales Representatives and cross-functional teams.