Hire & Sales Coordinator

GAP Group Ltd.; Bradford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Generous holidays

Health & wellness support

Career growth opportunities

Job summary

GAP Group Ltd. is seeking an enthusiastic Hire & Sales Coordinator / Controller to join our Plant & Tool division in Bradford. This is a dynamic role where you will be the first point of contact for customers, providing exceptional service while managing hire requests and logistics.

The ideal candidate will have proven experience in a fast-paced environment, strong communication skills, and a drive to enhance sales.

We value career growth and offer generous holidays and wellness support for our team.

Qualifications

• Proven experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge.
• Strong communication and organizational skills with great attention to detail.

Responsibilities

• Manage incoming and outgoing hires across a wide range of plant and tool equipment.
• Process hire desk administration and handle customer/supplier queries quickly.
• Ensure stock levels meet demand and identify sales opportunities.

Skills

Customer service skills

Communication skills

Organisational skills

IT skills (Outlook, Excel)

Independent working

Job description

Location

20 Parry Lane, Bradford, BD48TJ

Contract Hours

42.50 hours

About the Role

Are you ready to bring your energy, drive, and customer‑first mindset to a fast‑paced, high‑impact role? We’re looking for an enthusiastic Hire & Sales Coordinator / Controller to join our Plant & Tool division. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you’ll deliver exceptional service and drive success. From managing hire requests to coordinating logistics and resolving queries, you’ll be the go‑to expert keeping everything running smoothly. It’s a challenging, rewarding role offering real career progression in a business that’s growing fast.

What You’ll Be Doing

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

About You

What You’ll Bring

• Ideally proven experience in a high‑volume hire desk or similar fast‑paced environment
• Excellent customer service skills with a commercial edge and a drive to increase sales
• Strong communication and organisational skills with great attention to detail
• Confident IT skills, including Outlook and Excel
• A team player who can also work independently and use initiative
• Experience in the plant & tool hire industry is a bonus—but passion and willingness to learn will be supported every step of the way

About Us

We’re proud to be a family‑run business with over 50 years of experience and the UK’s leading equipment hire provider. GAP offers exciting opportunities across Plant and Tools, Lifting, Survey, Environmental, and Event Services. We invest heavily in equipment, remain fully independent, and support career growth, training, and development from day one. We value our people with generous holidays and health & wellness support.

We’re proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.