Sales Operations Coordinator

Park Holidays UK Ltd; Newquay; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Holiday discounts

Restaurant discounts on park

Life insurance

Eye care voucher

Employee Assistance Programme

Gym membership

Referral schemes

Mortgage advice

Pension scheme

Job summary

Park Holidays UK Ltd is seeking a proactive Sales Administrator to support the sales team with administrative tasks, customer interactions, and smooth operations across the department.

This role focuses on handling inquiries, preparing contracts and invoices, updating databases, and scheduling tours for potential customers to view our holiday parks. Weekend availability is expected to support our seven-day operation.

Qualifications

• Experience in a customer-facing role.
• Strong organisational skills and attention to detail.
• Excellent verbal and written communication.
• Proficiency in MS Office and general business software.

Responsibilities

• Interact with customers, providing information about holidays and services.
• Assist the sales team with contracts, invoices and records.
• Maintain accurate records of sales and customer data.
• Schedule appointments and tours to view holidays.
• Organise physical and digital filing of sales documents.
• Coordinate with finance and other internal teams for smooth operations.
• Ensure paperwork complies with company policies and is completed on time.
• Support aftersales interactions and stakeholder communication.

Skills

Customer service

Organisational skills

Attention to detail

Communication skills

Microsoft Excel

Microsoft Word

Database management

Scheduling appointments

Tools

Microsoft Excel

Microsoft Word

CRM/database systems

Job description

Park Holidays UK Ltd is seeking a proactive Sales Administrator to support the sales team with administrative tasks, customer interactions, and smooth operations across the department.

This role focuses on handling inquiries, preparing contracts and invoices, updating databases, and scheduling tours for potential customers to view our holiday parks. Weekend availability is expected to support our seven-day operation.