Sales Operations And Customer Service Executive – DACH

SUCCESS TALENT; Greater London; On-site; GBP 32,000 - 39,000; Full time

Job summary

SUCCESS TALENT is hiring a Sales Operations & Customer Service Executive to own the DACH customer journey from London, covering Germany, Austria and Switzerland. You will drive accurate orders, clean data, and aligned logistics to keep sales moving.

You’ll work closely with Sales, Logistics, Operations and Warehouse teams, managing order entries through shipment and flagging risks before delivery. German fluency and strong Excel skills are essential.

Qualifications

• Fluent German language required.
• 1–2 years general office experience.
• Strong Excel skills and comfort with Microsoft Office.

Responsibilities

• Manage customer accounts across Germany, Austria and Switzerland, ensuring orders are accurate and data is clean.
• Collaborate with Sales, Logistics, Operations and Warehouse to streamline order entry through shipment.
• Produce and review orderbooks, flag risks before shipping windows open, and keep stakeholders updated on delivery status.
• Maintain accurate customer data across pricing, part numbers and value-added services.

Skills

German fluency

Excel

Microsoft Office

Office experience

STYLEman

Tools

STYLEman

Job description

Sales Operations & Customer Service Executive - DACH

London | Up to £35,000 | German fluency essential | Start ASAP

German-speaking. Detail-obsessed. Commercially sharp. Calm under pressure.

We're hiring a Sales Operations and Customer Service Executive to own the customer journey across the DACH region for a group company behind reputable global brands. This is not a "sit in the corner and process orders" role. You'll be right in the engine room: keeping customers moving, orders flowing, warehouses aligned, and sales teams honest.

The role

• Manage customer accounts across Germany, Austria and Switzerland, making sure orders are accurate, customer data is clean, shipping windows are protected, and internal teams are connected.
• Work closely with Sales, Logistics, Operations and Warehouse teams to keep the process tight from order entry through to shipment.
• You'll produce and analyse orderbooks, enter and review orders, flag risks before shipping windows open, and keep customers and sales teams updated when anything threatens delivery.
• You'll support allocation, liaise with the warehouse, help resolve product or order-related issues, and maintain accurate customer data across pricing, part numbers and value-added services.

What we are looking for

You must be fluent in German and have at least one to two years of general office experience. Strong Excel skills are important, as is confidence using Microsoft Office. STYLEman experience would be useful, but it is not essential.

We'll bring the brands, the pace, and the opportunity to make the DACH region run sharper than ever.