Sales Operations And Customer Service Executive – German Speaking

SUCCESS TALENT; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

SUCCESS TALENT is seeking a German-speaking Sales Operations & Customer Service Executive in London to keep DACH accounts running smoothly and customers informed.

You will own orderbooks, data integrity, pricing, and VAS details, coordinating across Sales, Logistics, Operations and Warehouse to prevent delays and miscommunications. Fluent German is essential and 1–2 years in B2B or service roles is preferred.

Qualifications

• Fluent German is essential.
• 1-2 years' B2B, office, sales support, customer service or operations experience.
• Strong Excel and Microsoft Office skills.
• Customer-first mindset.

Responsibilities

• Own sales operations and customer service support for DACH accounts.
• Manage orderbooks, customer data, pricing, part numbers and VAS details.
• Enter and review orders to ensure accuracy before shipping windows open.
• Support order allocation and warehouse communication.
• Keep customers and sales teams updated throughout the shipping season.
• Helping track fulfilment, delays and customer satisfaction.

Skills

Fluent German

Tools

Excel

Job description

Sales Operations and Customer Service Executive - German Speaking

London | Up to £35k | ASAP start

This is not a "sit in a corner and process orders" role.

We're looking for a sharp, detail-obsessed, German-speaking Sales Operations & Customer Service Executive who can keep customers happy, orders moving, and internal teams aligned when things get messy.

You'll be the person making sure DACH customer accounts run properly: orderbooks clean, data accurate, shipments on track, issues chased down, and customers kept in the loop.

You'll work across Sales, Logistics, Operations and the warehouse, so you'll need to be organised, commercially switched on, and comfortable being the person who spots problems before they become dramas.

What you'll be doing as a Sales Operations and Customer Service Executive:

• Owning sales operations and customer service support for DACH accounts
• Managing orderbooks, customer data, pricing, part numbers and VAS details
• Entering and reviewing orders to make sure they are accurate before shipping windows open
• Supporting order allocation and warehouse communication
• Keeping customers and sales teams updated throughout the shipping season
• Helping track fulfilment, delays and customer satisfaction

As a Sales Operations and Customer Service Executive you'll need:

• Fluent German is essential
• 1-2 years' B2B, office, sales support, customer service or operations experience
• Strong Excel and Microsoft Office skills
• A customer-first mindset

German fluency is non-negotiable. Energy, accuracy and common sense are just as important.