Sales Operations Analyst

Aptean; Sittingbourne; On-site; GBP 30,000 - 45,000; Full time

Job summary

Aptean is seeking a detail-oriented Sales Desk Analyst to enhance sales processes and support deal execution. This role involves validating pricing and contracts, collaborating with various teams, and improving processes in a supportive environment. A competitive salary, alongside benefits like life insurance and private medical care, is offered, all while working with cutting-edge technology in a dynamic company.

Benefits

Life insurance

Pension scheme

Private medical care

Income protection scheme

Qualifications

• Experience supporting deal desk, quoting or order management.
• Familiarity with pricing and enterprise deal structures.
• Proven ability to improve tools and workflows.

Responsibilities

• Validate pricing and contract terms for transactions.
• Collaborate with Sales, Finance, and Legal for deal approvals.
• Monitor and manage Sales Desk request queue.

Skills

Attention to detail

Communication skills

Organizational skills

Process-oriented mindset

Education

Experience in Sales Operations or Revenue Operations

Familiarity with SaaS business models

Hands-on experience with Salesforce

Job description

Overview

About the Role

Are you ready to play a key role in shaping efficient and accurate sales processes? Aptean is looking for a detail-oriented and collaborative Sales Desk Analyst to join our team in the UK . Reporting to the Sales Desk Manager, you will be instrumental in ensuring deal accuracy , improving process efficiency ️, and fostering collaboration between our Sales, Finance, and Legal teams . This is a fantastic opportunity to be a crucial part of a high-impact function, supporting our global sales teams and contributing directly to the smooth execution of deals .

️ In This Role, You Will

• Support the Sales team by validating pricing , contract terms , and billing structures for various transactions, including SaaS conversions, product swaps , and ramp deals.
• Collaborate closely with Sales, Finance, and Legal colleagues to review deal structures, identify potential issues ️, and ensure smooth internal approvals before quotes reach customers.
• Monitor and manage the Sales Desk request queue .
• Assist in refining and maintaining Salesforce CPQ validation rules .
• Help track key metrics to identify areas for process improvement .
• Partner with Sales Enablement by providing feedback ️ on training materials and act as a critical quality checkpoint , reviewing deals for compliance while helping maintain deal velocity .

What Makes You a Great Fit

• Proven experience in Sales Operations, Revenue Operations, or a similar role supporting deal desk, quoting, or order management functions .
• Familiarity with SaaS business models, pricing, contract terms, and enterprise deal structures .
• Hands-on experience with Salesforce (SFDC) and Salesforce CPQ processes like quote creation and approval workflows .
• Excellent attention to detail with the ability to accurately interpret and apply financial and contractual information.
• Clear, concise communication skills to work effectively across departments (Sales, Finance, Legal).
• Strong organizational skills ️ for managing multiple priorities in our dynamic, fast-paced sales environment ️.
• Process-oriented mindset with a proactive interest in improving tools and workflows, along with self-motivation and a strong commitment to operational excellence .

What's in it for You?

• Opportunity to grow within a global software company that promotes work-life balance ️.
• The chance to build and lead cross-functional communication processes and best practices .
• A competitive salary and benefits package , including life insurance, pension scheme, private medical care, income protection scheme.
• The opportunity to work with cutting-edge technology ️ and contribute to the success of a dynamic and growing company .
• A supportive and collaborative work environment where your ideas are valued and your contributions are recognized .

About Aptean

Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses—from food producers to manufacturers . In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results.

With over 4000 employees, 50 different products, and a global client base , there’s no better time to advance your career at Aptean.

If you share our mindset, you can share in our success . If you’re ready for what’s next now, and want to find out more about joining Aptean, apply today and get ready to bring your A game .