Sales Operations Analyst

Whitbread; Dunstable; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Whitbread's Sales Operations team at our Dunstable location as a key player in data management and reporting. You will focus on collecting data for corporate customers and enhancing the sales process through insights. This role requires advanced Excel skills and a keen analytical mind. Enjoy a range of employee benefits including discounts and a matched pension.

Benefits

Up to 10% matched pension

Up to 60% discount on Premier Inn stays

25% discount on Restaurant brand

Annual Incentive of up to 15%

Qualifications

• Advanced Excel skills, including PivotTables and VLOOKUP.
• Highly numerate with strong analytical abilities.
• Experience with data cleaning and dashboard design.

Responsibilities

• Develop dashboards and reporting for actionable insights.
• Ensure data accuracy by validating and correcting entries.
• Perform data cleaning tasks to maintain records.

Skills

Advanced Excel

Data Cleaning

Data Analysis

Attention to Detail

Time Management

Education

Numerate/Analytical Degree

Tools

Dynamics 365

PowerBi

Job description

Premier Inn hotels are known the length and breadth of the UK and beyond. Approximately, half of the guests that we welcome through our doors, come via our corporate and business-related relationships.

The Sales Operations team are responsible for enabling our Sales Teams to drive revenue growth through a strong pipeline of sales leads, as well as providing reporting and insights into our sales funnel.

This role is responsible for the data collection process for all our corporate business customers, maintaining and governing internal records, managing the sales lead upload process into Dynamics 365 and providing dashboards, reporting and insight to the sales teams.

This role would suit someone who enjoys getting in the detail and working with insights and data, which ultimately helps to supports how our sales team work with their customers. With this in mind you will be an expert user of Excel (and there is a task to do at interview stage) and be advanced at v-look ups, pivot tables, formulas and be able to data cleanse. Although, being degree educated is not a requirement, if you studied at university, a numerate/analytical related degree would be a good foundation for this role, equally, analytical or numerate experience in a previous role would be an advantage.

Why You'll Love It Here:

• Up to 10% matched pension
• Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
• Annual Incentive of up to 15%

Location:

Chiswell Court, Dunstable, LU5 5XE. We offer flexible working and require you to be in the office at least 3 days per week.

What you’ll do:

• Develop dashboards/reporting that deliver actionable insight to the sales team
• Accurately input data into the company's database systems from various sources, ensuring completeness and correctness.
• Regularly verify and validate data to ensure accuracy and consistency, correcting any discrepancies found.
• Continuously update and maintain data records to reflect the most current information.
• Perform data cleaning tasks to remove duplicate entries, correct errors, and update outdated information.
• Being responsible for the Mastering app being up to date capturing company alias’s
• Support UK and Germany with producing reports and data summarising key insights.

What we need:

• Advanced Excel skills including PivotTables, VLOOKUP, and advanced formulas.
• Design dashboards in PowerBi and/or Dynamics 365
• Highly numerate, ability to quickly draw conclusions from data.
• Excellent attention to detail and time management skills.
• Ability to clean and manipulate data, summarise key insights, and present data in a clear, actionable format.

Be part of our Commercial Team at Whitbread

Our brands speak for themselves, but that’s down to the work that our Marketing team put in. Creativity and innovation allow us to elevate our brands, gain new guests and keep our regulars coming back for more. From producing branded adverts that showcase our ever-changing hotel rooms, right through to promoting new launches, B2B and collaborating with Media agencies to deliver different digital campaigns, you’ll be there using insight, data and strategy to get our brands noticed.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQ+ community (those who identify as lesbian, gay, bi, trans, and non-binary or those who use a different LGBTQ+ term), are strongly encouraged to build a career with us. We are open to part-time and flexible working and, where possible, will try to support this.