Sales Operations Analyst

Canonical; Manchester; Remote; USD 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a Sales Operations Analyst to enhance sales efficiency and data quality. This role is crucial for supporting sales teams in achieving their goals through improved workflows and compliance. The ideal candidate will have a strong background in sales operations, a systematic approach to problem-solving, and the ability to collaborate effectively across teams. This position offers a dynamic remote work environment with opportunities for professional development and performance rewards, making it an exciting opportunity for those looking to grow in a fast-paced industry.

Benefits

Annual learning and development budget

Comprehensive benefits including leave

Parental leave

Assistance programs

Travel perks

Biannual in-person team sprints

Qualifications

• Experience in sales operations or order processing roles.
• Strong academic background from high school and university.

Responsibilities

• Support daily sales operations globally.
• Review opportunities for accuracy and process orders post-deal closure.
• Assist in improving sales data quality and processes.

Skills

Sales Operations

Analytical Skills

Data Quality Improvement

Collaboration

Problem-solving

Education

High School Diploma

University Degree

Tools

Salesforce

Job description

Join to apply for the Sales Operations Analyst role at Canonical.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing, with a distributed team of over 1100 colleagues in 75+ countries.

Role Overview

We are hiring Sales Operations Analysts to support sales teams in achieving their business goals. The team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will proactively improve team workflows, maintain compliance, and support governance. Success is measured by increased deal velocity and CRM data quality, partnering with sales leadership to drive programs for Canonical's continued success.

Location

Remote in the EMEA and Americas regions.

Responsibilities

1. Support daily sales operations globally.
2. Review opportunities for accuracy and process orders post-deal closure.
3. Assist in improving sales data quality and processes.
4. Report on data metrics to executive stakeholders.
5. Implement surveys and define relevant metrics.
6. Support CRM and sales systems for the sales team globally.
7. Deliver sales metrics, dashboards, and perform analytical tasks.
8. Lead automation initiatives and streamline the Lead to Order process.

Candidate Profile

1. Strong academic background from high school and university.
2. Experience in sales operations or order processing roles.
3. Experience in a technology subscription business.
4. Proven ability to improve data quality.
5. Systematic, energetic, and thoughtful approach focused on scalable outcomes.
6. Excellent problem-solving and analytical skills.
7. Ability to collaborate across organizational levels and functions globally.
8. Experience with Salesforce or similar CRM systems.
9. Willingness to travel internationally twice a year for up to two weeks.

What Canonical Offers

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual compensation review and performance rewards.
• Comprehensive benefits including leave, parental leave, assistance programs, and travel perks.

About Canonical

Canonical is at the forefront of open source innovation, publishing Ubuntu, a key platform for AI, IoT, and cloud. We recruit globally, uphold high standards, and foster a diverse, inclusive workplace that values excellence and innovation.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industry: Software Development

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