Sales Operations Administrator

Adecco (Portugal); Uxbridge; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Career development

Supportive team

Job summary

Adecco Group UK & Ireland is seeking a meticulous Sales Operations Administrator to support a busy sales team in Uxbridge. You will bridge customers, sales, production and internal teams to ensure orders are processed efficiently and customers receive excellent service throughout the sales journey.

Responsibilities include order management, customer enquiries, data reporting, and coordinating samples with production.

Qualifications

• Experience in Sales Administration, Sales Support, Customer Service, or Sales Operations.
• Strong organisational skills and ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident user of Microsoft Office, particularly Excel.
• Strong communication and relationship-building skills.
• Experience using ERP systems would be advantageous but is not essential.
• Proactive, adaptable, and solution-focused approach.

Responsibilities

• Process and manage customer orders accurately using the ERP system.
• Monitor orders from receipt through to delivery.
• Resolve order queries and discrepancies quickly and effectively.
• Act as the main point of contact for customer enquiries.
• Liaise with internal departments to ensure customer requirements are met.
• Support the sales team with customer information, reporting, and meeting preparation.
• Assist with customer visits, showroom appointments, and sales activities.
• Produce and maintain sales reports and data analysis.
• Ensure customer and sales information is kept accurate and up to date.
• Respond to requests for sales data and performance information.
• Prepare presentations, spreadsheets, and supporting documentation.
• Coordinate product samples and track requests.
• Work closely with production and design teams to ensure deadlines are met.
• Monitor outstanding actions and follow up where required.

Skills

Organisational skills

Attention to detail

Communication skills

Relationship building

Multi-tasking

Proactive mindset

Tools

ERP systems

Microsoft Excel

Job description

Sales Operations Administrator

Location: Uxbridge

Job Type: Permanent

Salary: (phone number removed)

About the Role

Our client, a leading organisation within the manufacturing sector, is looking to recruit a highly organised and proactive Sales Operations Administrator to support their busy sales team.

This is a varied role where you will act as the key link between customers, sales, production, and internal departments, ensuring orders are processed efficiently and customers receive an exceptional service throughout the sales journey.

Key Responsibilities

Order Management

• Process and manage customer orders accurately using the ERP system.
• Monitor orders from receipt through to delivery.
• Resolve order queries and discrepancies quickly and effectively.

Customer Service & Sales Support

• Act as the main point of contact for customer enquiries.
• Liaise with internal departments to ensure customer requirements are met.
• Support the sales team with customer information, reporting, and meeting preparation.
• Assist with customer visits, showroom appointments, and sales activities.

Reporting & Administration

• Produce and maintain sales reports and data analysis.
• Ensure customer and sales information is kept accurate and up to date.
• Respond to requests for sales data and performance information.
• Prepare presentations, spreadsheets, and supporting documentation.

Sample & Project Coordination

• Coordinate product samples and track requests.
• Work closely with production and design teams to ensure deadlines are met.
• Monitor outstanding actions and follow up where required.

About You

• Previous experience within Sales Administration, Sales Support, Customer Service, or Sales Operations.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and accuracy.
• Confident user of Microsoft Office, particularly Excel.
• Strong communication and relationship-building skills.
• Experience using ERP systems would be advantageous but is not essential.
• Proactive, adaptable, and solution-focused approach.

What's on Offer?

• Permanent role within a growing and successful business.
• Varied position with exposure to sales, customer service, and operations.
• Supportive team environment.
• Excellent opportunity for career development.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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