Sales & Operations Administrator

10 Recruitment Ltd; West Yorkshire; On-site; GBP 26,000 - 27,000; Full time

Job summary

10 Recruitment Ltd is recruiting a Sales & Operations Administrator for a manufacturing business in West Yorkshire. The role covers customer service, order processing, production planning, purchasing and logistics to keep day-to-day operations running smoothly.

You will handle orders, pricing, deliveries and related documentation while liaising with suppliers and production teams to ensure on-time completion and accurate records.

Qualifications

• Strong organisational skills and attention to detail required.
• Confident communication with customers, suppliers and internal teams.
• Ability to prioritise workloads and meet multiple deadlines.

Responsibilities

• Process customer orders using Sage 50 Accounts and CIM50, ensuring accuracy.
• Prepare quotations and follow up on outstanding quotes.
• Coordinate orders, deliveries and production scheduling with internal teams.
• Produce despatch notes, invoices and necessary documentation.
• Liaise with suppliers and customers on order progress and lead times.
• Support production planning and monitor stock levels for shortages.
• Maintain accurate records for customers, orders and manufacturing.

Skills

Organisational skills

Attention to detail

Customer communication

Prioritisation

Tools

Sage 50 Accounts

CIM50

Excel

Outlook

Job description

Sales & Operations Administrator

Location: West Yorkshire
Salary: £26,000 £27,000 per annum (depending on experience)
Hours: Monday to Friday, 8:30am 5:00pm
Job Type: Full-time, Permanent

About the Role

10 Recruitment are recruiting on behalf of an established manufacturing business looking to appoint an organised and proactive Sales & Operations Administrator to join their team.

This is a varied position that would suit somebody who enjoys being involved in different aspects of a manufacturing business, from customer service and order processing through to production planning, purchasing and logistics.

You'll play an important part in ensuring day-to-day operations run smoothly, customer orders are processed accurately and deliveries are completed on time.

Key Responsibilities

• Processing customer orders using Sage 50 Accounts and CIM50, ensuring accuracy across pricing, quantities and delivery requirements.
• Preparing quotations, responding to customer enquiries and following up outstanding quotes.
• Liaising with customers regarding order progress, product availability and delivery dates.
• Producing product labels, delivery notes, despatch documentation and sales invoices.
• Co-ordinating vehicle and delivery schedules alongside production, warehouse teams and drivers.
• Supporting production planning, including preparing works orders, updating schedules and monitoring progress.
• Monitoring stock levels and material availability, identifying potential shortages that could impact production.
• Raising purchase orders, liaising with suppliers and chasing outstanding deliveries.
• Maintaining accurate customer, order and production records.
• Providing general administrative support across sales, manufacturing and logistics operations.

Skills & Experience

Essential:

• Previous experience using both Sage 50 Accounts and CIM50.
• Experience in sales administration, order processing or a similar administrative position.
• Strong organisational skills and excellent attention to detail.
• Confident communication skills when dealing with customers, suppliers and internal departments.
• Good working knowledge of Microsoft Excel and Outlook.
• Ability to prioritise workloads and manage multiple deadlines effectively.

Desirable:

• Previous experience within a manufacturing, engineering or distribution environment.
• Experience supporting production planning or manufacturing administration.
• Knowledge of purchasing, stock control or supply chain processes.
• Experience working closely with production and warehouse teams.

What's on Offer?

• Competitive salary of £26,000 £27,000 depending on experience.
• Monday to Friday working hours.
• Permanent, full-time employment.
• A varied role within an established manufacturing business.
• The opportunity to develop your experience across sales, purchasing, production and logistics.
• A supportive working environment where your contribution makes a genuine difference.