Sales Office Manager

Wolseley Group; West Bromwich; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading trade merchant in the UK, Wolseley Group is seeking a Sales Office Manager for its Pipe and Climate Centre in West Bromwich. You will lead a team, drive performance, and ensure customer satisfaction while enjoying a competitive salary and extensive benefits, including healthcare and a pension scheme.

Benefits

Annual leave increasing with length of service

Generous pension scheme matched up to 9%

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Proven track record in sales team leadership required.
• Strong communication and analytical skills.
• IT literate and performance-driven.

Responsibilities

• Responsible for maintaining a safe working environment.
• Build and lead a driven team aimed at branch targets.
• Ensure excellent customer service and relationship management.

Skills

Sales team leadership

Communication

Coaching management style

Relationship building

Negotiating

Analytical skills

IT literacy

Proactiveness

Listening

Job description

Salary:

Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Office Manager - Pipe and Climate - Birmingham West Bromwich

So, who are we? We are Pipe and Climate Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Office Manager you’ll be responsible for:

• Deliver, maintain and insist on a safe working environment.
• Build a driven and engaged team who are focused on meeting individual and branch based targets.
• Communicating daily with the team on current branch and individual performance.
• Lead from the front and coach your team.
• Complete monthly 1-2-1’s with direct reports.
• Deputise in the absence of the General Manager or Branch Manager.
• Ensure the team are responding to price enquiries and quote requests.
• Builds long lasting relationships with customers and suppliers.
• Use the benefits of the systems to deliver customer service excellence.
• Achieve revenue, gross profit pounds and sales margin targets.
• Maximise the value of transactions through the use of contract support, preferred suppliers, add on sales etc.
• Analyse and track branch based reporting in order to identify and build activity based sales plans.
• Driving down branch and company debtor days.
• Collaborate and work with Operations Managers, Transport Managers and Warehouse Managers to drive continuous improvement
• Assist in driving down operational costs through effective communication with Operations Managers, Transport Managers and Warehouse Managers on a daily basis.
  
  

This is a permanent role working 40 hours per week Monday to Friday between 08.00am - 5.00pm.

And here’s what we’d like you to have:

• A proven track record in sales team leadership
• A strong communicator
• An encouraging and coaching management style
• Performance driven
• Skilled in relationship building both internally and externally
• Excellent negotiating skills
• Analytical
• IT literate
• Tenacious and proactive
• An encouraging and coaching leadership style
• Motivating
• Good listener
  
  

We look forward to receiving your application!