Sales Office Manager

Golden Estate Management, Inc.; Halesowen; On-site; GBP 60,000 - 80,000; Full time

Job summary

An energetic company is seeking a Sales Office Manager to lead a dynamic team and enhance customer service. This role involves overseeing daily operations, managing team performance, and fostering collaboration across departments. The ideal candidate will possess strong leadership and organisational skills, ensuring the team meets company targets while maintaining high standards of customer satisfaction. If you thrive in a fast-paced environment and are passionate about team management, this opportunity offers a chance to make a significant impact in a supportive and proactive workplace.

Qualifications

• Proven leadership skills with a flexible and proactive approach.
• Strong organisational skills and attention to detail.

Responsibilities

• Oversee daily operations of the Sales Office and manage the team.
• Liaise with departments to ensure seamless collaboration.

Skills

Team Management

Leadership Skills

Organisational Skills

Problem-Solving

Communication Skills

Job description

Are you an experienced and motivated leader with a knack for organisation and team management?

Join our clients energetic team and take charge as Sales Office Manager, driving efficiency and exceptional customer service within the business.

Key Responsibilities:

1. Oversee the smooth and efficient day-to-day operations of the Sales Office
2. Lead and manage the Internal Sales team, fostering a strong team spirit
3. Liaise with various departments, including Accounts, Business Development and Internal Sales, to ensure seamless collaboration
4. Monitor customer “call-off” orders, ensuring timely deliveries and resolving any issues
5. Implement manufacturer price increases and prepare customer quotations and price lists
6. Ensure the recruitment, training, and motivation of the Sales Office team to meet company targets
7. Conduct weekly updates with the Sales and Marketing Director regarding team performance and office effectiveness
8. Support proactive and upselling telephone sales techniques and market research for new opportunities

Key Skills & Experience:

1. A flexible, proactive, and motivated “can-do” approach
2. Proven team management and leadership skills
3. Strong organisational and problem-solving abilities with attention to detail
4. Excellent communication skills, both written and verbal, across all levels of seniority

Working hours:

• Monday to Friday 08:00 - 17:00

Interviews are to be held as soon as possible so please apply now.