Sales Office Assistant

Sikla UK Ltd; Milton Keynes; Vor Ort; GBP 23.000 - 32.000; Vollzeit

Zusammenfassung

Sikla UK Ltd is seeking a proactive Customer and Sales Support Administrator in Milton Keynes to support customers in a fast-paced, technical environment and help drive satisfaction and operational performance.

You will handle enquiries, quotations, orders, invoices and delivery updates, coordinate with internal teams, and use ERP and CRM systems to manage stock data, pricing and records, while maintaining accurate documentation and compliance.

Aufgaben

• Manage customer enquiries and provide high quality support
• Process quotations, sales orders, invoices, delivery notes and delivery updates
• Communicate effectively with customers and internal teams to ensure timely, accurate information
• Support project documentation and handle technical queries
• Use ERP and CRM systems for stock data, pricing, order tracking and record management
• Liaise with internal stakeholders to ensure accurate information for site-related orders
• Maintain records, documentation and compliance related files
• Provide administrative support across the business as required
• Assist with general office tasks, including data entry, reporting and internal communications

Jobbeschreibung

The Customer and Sales Support Administrator is a proactive individual who thrives in a technical, fast paced and customer focused environment. This role offers the opportunity to impact customer satisfaction and operational performance for an experienced individual in construction, M&E or industrial supply chains.

The success of the role lies in understanding technical products, coordinating multi-step workflows and delivering exceptional service to our clients.

KEY DUTIES & RESPONSIBILITIES

Sales and Customer Support

• Manage customer enquiries and provide high quality support


• Process quotations, sales orders, invoices, delivery notes and delivery updates


• Communicate effectively with customers and internal teams to ensure timely, accurate information

Operational Support

• Support project documentation and handle technical queries


• Use ERP and CRM systems for stock data, pricing, order tracking and record management.


• Liaise with internal stakeholders to ensure accurate information for site-related orders.

Office and Administrative Excellence

• Maintain records, documentation and compliance related files.


• Provide administrative support across the business as required


• Assist with general office tasks, including data entry, reporting and internal communications.