Sales & Office Administrator

ARM Design & Build Ltd; Croydon; On-site; GBP 35,000 - 40,000; Full time

Job summary

An established industry player is seeking a proactive Sales & Office Administrator with a strong background in B2B sales and client management. This role offers the chance to contribute to innovative architectural projects while ensuring efficient office operations. The ideal candidate will thrive in a dynamic environment, engaging with clients and driving business growth. Join a forward-thinking team dedicated to delivering exceptional design solutions and project management excellence. If you’re passionate about architecture and sales, this opportunity is perfect for you.

Qualifications

• 10+ years in planning, construction, and project management.
• Proven track record in sales and client relationship management.

Responsibilities

• Drive new business and maintain client relationships.
• Manage office support and ensure smooth operations.

Skills

B2B Sales Experience

Communication Skills

Organisational Skills

IT Skills (Microsoft Office, CRM)

Client-Focused

Architecture Knowledge

Tools

AutoCAD

Revit

Job description

ARM Design & Build Ltd Croydon, England, United Kingdom

Posted 6 days ago | Be among the first 25 applicants

Direct message the job poster from ARM Design & Build Ltd

Position: Director

We are seeking an experienced Director at Arm Design and Build with over 10 years of expertise in planning, construction, building regulations, and energy and overheating assessments. The ideal candidate will be passionate about architectural development and project management.

About Us

ARM Design & Build is a forward-thinking architectural practice specialising in bespoke residential and commercial projects across London and the South East. We pride ourselves on delivering innovative design solutions, exceptional client service, and seamless project delivery from concept through to completion.

Role Overview

We are looking for a proactive Sales & Office Administrator who excels in driving new business and maintaining client relationships for our architectural services, while also providing excellent general office support. You will be the first point of contact for prospects and clients, promote our services, and ensure smooth back-office operations.

Key Responsibilities

1. Sales & Business Development
   • Lead Generation & Outreach: Identify and qualify new sales opportunities through cold-calling, networking, and follow-ups.
   • Client Meetings & Proposals: Meet potential clients, prepare tailored quotations, and presentation materials.
   • Pipeline Management: Keep records of leads, proposals, and sales in our CRM/system.
   • Market Research: Monitor industry trends, competitors, and potential partners to inform strategy.
2. General Office Administration
   • Communication: Manage emails, phone calls; liaise with clients, contractors, and suppliers.
   • Records & Documentation: Maintain digital and paper filing systems for contracts, drawings, invoices, and project files.
   • Project Tracking: Update project timelines, milestones, and budgets in internal systems.
   • Reception & Office Support: Greet visitors, manage office supplies, and maintain a professional environment.

What We’re Looking For

• Sales Experience: Proven B2B sales record, preferably in architectural, construction, or professional services.
• Communication Skills: Excellent written and verbal English; confident presenter.
• Organisational Skills: Highly organized, detail-oriented, capable of managing multiple tasks and deadlines.
• IT Skills: Proficiency in Microsoft Office; CRM experience is a plus.
• Client-Focused: Friendly, professional demeanor, with a genuine interest in building relationships.
• Driving License: Preferred but not essential.
• Architecture Knowledge: Familiarity with architectural processes, terminology, or software (e.g., AutoCAD, Revit) is desirable.

Additional Details

• Seniority Level: Entry level
• Employment Type: Contract
• Job Function: Administrative

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