Sales Manager - Health and Fitness

Flow Sports Personnel Ltd; Dunstable; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Sales Membership Manager for a state-of-the-art Leisure Centre in Dunstable. In this dynamic role, you will lead a busy team focused on growing membership and enhancing customer service. Your expertise in membership management and sales will empower your team to excel, ensuring every user becomes a member. By setting KPIs and fostering a culture of excellence, you will drive performance and motivate your team to achieve success. This is an exciting opportunity to make a significant impact in a progressive leisure environment.

Qualifications

• Erfahrung in der Mitgliedschaftsverwaltung oder im Verkaufsmanagement.
• Ausgezeichnete Kommunikations- und Kundenservicefähigkeiten.

Responsibilities

• Leitung eines Teams zur Maximierung der Mitgliedschaftsangebote.
• Entwicklung eines hohen Serviceniveaus und Schulung des Teams.

Skills

Kommunikationsfähigkeiten

Kundenservice

Teamführung

Verkaufstechniken

Education

Erfahrung im Membership Management

Erfahrung im Verkauf

Job description

Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager based at their brand new state of the art Leisure Centre, in Dunstable, Bedfordshire. Leading a busy team you will take an active lead in the growth of membership at the site.

What your role will be

Working at the facility you will provide a line manager role supporting the Membership Advisors to maximize on every opportunity. Working to set KPIs and targets, you will meet with the team on a regular basis to monitor performance and ensure that the team is supported in line with our spirit values.

You will manage the team with the philosophy to ensure that 'everyone's a member,' looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times, you will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers' needs. This will include making sure administration and systems are kept up to date and compliant.

Your background

The successful applicant will have experience of working within a Membership management or Sales manager or consultant background. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. You will be able to demonstrate at interview your excellent customer service skills and experience. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.