Sales Manager - Festival Park

New Look; England; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to lead their Festival Park team. This exciting role involves creating a customer-centric atmosphere and inspiring a team to deliver outstanding results. The ideal candidate will have a strong background in large store management and a passion for fashion, ensuring customers express their individuality through style. With a focus on team development and performance, this position offers a fantastic opportunity to thrive in a vibrant retail environment. Join a company that values growth and offers generous discounts and perks to its employees!

Benefits

40% Staff Discount

Access to Discounts from Top Retailers

Free Workout Classes

Contributory Private Pension Scheme

Performance-related Bonus Scheme

Enhanced Maternity and Paternity Leave

Cycle2Work Scheme

Life Assurance Policy

Qualifications

• Proven experience in managing large retail teams effectively.
• Strong commercial acumen and understanding of P&L.

Responsibilities

• Lead and inspire a team to deliver exceptional customer service.
• Accountable for store performance and KPI achievement.

Skills

Team Leadership

Commercial Acumen

Customer Service

Communication Skills

KPI Management

Education

Experience in Large Store Management

Job description

Festival Park, Festival Wy., Stoke-on-Trent ST1 5PU, UK Req #1656

05 February 2025

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.

It's a busy and exciting time for the brand and we’re on the hunt for a Sales Manager to join our growing Festival Park team.

The Store:

We are looking for a skilled and talented Sales Manager to lead a team in our Festival Park Store.

As our Sales Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals while bringing exceptional customer service to our customers. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role:

In your retail park store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!

You will be fully accountable for your store performance, by working alongside your Territory Leader and Visual Coach to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!

About you:

1. You have previous large store management experience
2. You have a track record of effectively leading and managing a team
3. You identify yourself as a New Look brand adorer
4. You have a history of delivering and exceeding KPI’s and key objectives
5. Commercial acumen
6. Good understanding of P and L and compliance reporting
7. Excellent communication and interpersonal skills.

Why New Look?

The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks …

You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!

Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.

Plan for your retirement while you work with our contributory private pension scheme.

We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.

Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.

Do your bit for the environment and save money with our Cycle2Work scheme.

All employees are covered by our life assurance policy from day one.

Please note – these benefits and perks are non-contractual and may be changed from time to time.

Apply now to find out more!

We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.