Sales Manager

Cala Group Limited; Welwyn Garden City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent UK housebuilder is seeking a Sales Manager to oversee daily operations and lead a sales team across various sites. This role involves motivating the sales team to maximize sales, monitoring performance, and coaching to ensure sales targets are met. The ideal candidate will have significant experience in new homes sales, a strong grasp of CRM systems, and a proven track record of customer service excellence.

Qualifications

• 5+ years in sales management within a new homes environment.
• Experience supervising and training sales teams.
• Ability to drive sales performance and exceed targets.

Responsibilities

• Manage sales operations across multiple sites.
• Motivate and guide the sales team to achieve targets.
• Monitor regional performance and implement improvements.
• Recruit and develop Sales Advisors and Consultants.

Skills

Advanced knowledge of Microsoft Office products

Proven new homes sales progression experience

CRM proficiency (preferably Salesforce)

Experience in fast-paced environments

Exceptional customer service delivery

Tools

Salesforce

Job description

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CALA Homes (North Home Counties) Ltd are looking to recruit a Sales Manager to manage the day to day operations and resources of Sales Consultants across a number of sites.

Other duties include:

• Motivate and drive the sales team to maximise sales and achieve targets
• Monitor and evaluate regional performance
• Recruit, new Sales Advisors and Sales Consultants. Work with Sales & Marketing Director on resource plan and recruit Sales Advisors and Sales Consultants according to the Plan (supported by the People Team)
• Coach and train the sales team to ensure their continuous development, in alignment with the business’ PDRs
• Maintain an up to date working knowledge of the Company’s CRM System (Salesforce) and monitor Sales Advisors’ and Sales Consultants’ activity to identify consistency of use and training gaps to ensure pro-active use of MI from the system to develop sales.
• Ensure that Sales Consultants collect and analyse competitor information, in line with the competition law and ensure their own understanding of the output. Especially in relevance to the requirements and positioning of the relevant site.
• Lead and organise regular sales meetings as a minimum once per quarter and be responsible for follow up minutes
• Attend on site and office meetings both in and out of normal operating hours
• Attend meetings/training as required and associated travel
• Work with group to ensure induction processes in place
• Ensure all H&S policies are understood and implemented

About You

Knowledge & Experience:

• Advanced knowledge and competency with of Microsoft Office products
• Proven new homes sales progression experience and the necessary enthusiasm and work ethic
• Advanced use of CRM (preferably Salesforce)
• Experience working within a changing fast paced environment, driving behaviour of a sales team to achieve sales results
• Experience working within a changing fast paced environment, driving behaviour of a sales team to achieve sales results
• Previous sales experience in a new home’s environment is essential
• Experience of achieving and exceeding sales targets while delivering exceptional customer service
• Demonstrated delivery of exceptional customer service
• Experience of working under governance and following process
• Experience of overseeing sales performance of other team members on one or more developments to drive customer service

We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision-making, products and services. And we’re striving to create an inclusive work environment, in which everyone can feel comfortable as themselves, uniquely contribute and do their best work. If we need to adjust anything in our recruitment process to support you, please contact [e-mail]

About Us

The Cala Group is a major UK housebuilder and leading provider of desirable new homes across Scotland, the South of England & Midlands. Driven by a mission to create vibrant and sustainable new communities, our homes are characterised by exceptional design and sector-leading build quality, and we have a passion for providing our customers with a great home buying experience. This is an exciting time to be at Cala. Our approach to sustainability and technology is undergoing a dramatic transformation, and we’re aiming to create an industry-leading experience for both our staff and customers. At Cala, you can expect to be part of an environment which allows you to do meaningful work, while offering opportunities for personal growth. Our goal is to be the favoured employer in our industry and beyond. We encourage applications from those who want to be part of a culture where they can thrive, feel a sense of belonging and be comfortable being themselves at work.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Management, and Customer Service

• Industries

  Construction and Housing and Community Development

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