Sales Assistant

Mountain Warehouse

Windsor

On-site

GBP 10,400 - 16,820

Full time

14 days+

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Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Job summary

A retail company in Windsor is looking for a Sales Assistant to provide exceptional customer service and support daily store operations. You will work collaboratively with colleagues to create a welcoming environment. The ideal candidate is passionate about retail, has strong communication skills, and is motivated to meet sales targets. Benefits include a monthly bonus scheme, employee discounts, and generous leave.

Qualifications

Passionate about retail and customer service.
Excellent communication skills.
Team player with a friendly demeanor.

Responsibilities

Assist in daily store operations and compliance.
Engage with customers to understand their needs.
Maintain high standards of store presentation.

Skills

Customer service

Team collaboration

Sales targets achievement

Communication skills

Retail passion

Job description

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Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 24 August 2025

Department: UK Retail

Location: Windsor (WDS)

Compensation: £7.55 - £12.21 / hour

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

Team Collaboration:

Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
Accurately process transactions, handling various payment methods with efficiency.
Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement:

Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

Committed to delivering outstanding customer service.
Passionate about retail and eager to share that enthusiasm.
Excellent communicators with a friendly and approachable demeanour.
Energetic, driven, and determined to complete tasks effectively.
Team players who are reliable and trustworthy.

What's in it for you?

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

Seniority level

Seniority level
Entry level

Employment type

Employment type
Contract

Job function

Job function
Sales and Business Development
Industries
Retail

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