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Parkway Ford is seeking a Manager to join our leadership team of customer focused professionals within our high volume dealership. The role focuses on desking deals, driving sales volume and elevating the customer experience while inspiring the sales team through strong leadership.
The successful candidate will plan with other department leaders, execute on growth objectives, ensure process compliance, coach staff and champion customer service excellence to deliver real value to customers.
Parkway Ford is currently seeking a Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.
Purpose/Summary of Position:
This management role is responsible for desking deals, driving sales volume and customer experience and inspiring the sales team through exceptional leadership. The role includes ongoing planning and collaboration with other department leaders; executing on objectives, goals and growth strategies; ensuring compliance with process and procedures; coaching team members for performance; improving efficiencies; driving sales and championing the customer experience.
Required Qualifications:
Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.
Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.
Candidates must possess:
Why We’re Awesome:
Parkway Ford is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 519-884-5110 or john.french@parkwayford.ca tomake your needs known in advance.