Automotive Sales Manager

Nielsen Automotive Group; Wantage; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Free college opportunity

Employee discount plans

Competitive wages

Health, dental and vision insurance

Life insurance

401k retirement account

Paid vacation and sick leave

Job summary

Franklin Sussex Auto Mall in Wantage is seeking a Sales Manager to lead the sales team, drive lead conversion, and manage on-lot and virtual showroom activities. You will oversee desking and inputting deals, aiming to meet gross profit targets while maintaining excellent customer service.

The role requires a strong automotive background with appraisal and acquisition experience, plus robust CRM skills to manage customer relationships and leads across channels.

Qualifications

• Strong automotive background with appraisal and acquisition experience.
• Proven CRM skills for managing leads and customers.
• Able to desking and input deals to hit gross profit targets.
• Experience in leading and training a sales team.
• Excellent communication and customer service orientation.

Responsibilities

• Maintain harmony and teamwork with all departments.
• Hit customer satisfaction dealership objectives.
• Understand and comply with applicable regulations affecting vehicle sales.
• Monitor leads and hold staff accountable for timely responses and closings.
• Desking deals and closing them as needed.
• Communicate with Salespeople to ensure policies are followed and objectives set.
• Develop programs to improve performance of sales staff.
• Train, motivate, counsel and monitor all Salespeople.
• Maintain customer focus and address complaints or issues affecting sales operations.

Skills

Automotive background

CRM skills

Appraisal experience

Acquisition experience

Tools

CRM software

Job description

**Franklin Sussex Auto Mall is looking for a Sales Manager to join our team!

A strong automotive background is required along with appraisal and acquisition experience. Strong CRM skills are important as we drive the business forward with the best tools available. This is an upbeat, fast paced work environment. Great attitude and outstanding work ethic required.
The Sales Manager is responsible for managing and controlling the sales team as well as customers on the lot, in our showroom or in the virtual showroom. Also, with desking and inputting deals, reaching gross profit objectives, and monitoring leads while holding staff accountable for responding to and closing those leads.**

Benefits:

• FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University
• Employee discount plans on purchases and services
• Competitive wages
• Health, dental and vision insurance
• Life insurance
• 401k retirement account
• Paid vacation and sick leave

Responsibilities:

• Maintain harmony and teamwork with all departments.
• Hit all Customer Satisfaction dealership objectives
• Understand, keep abreast of, and comply with Federal, State, and local regulations that affect vehicle sales.
• Monitor Leads. Hold staff accountable for response times and closing ratios
• Desking deals and closing them as needed
• Communicate with Salespeople to ensure that dealership policies and procedures are understood and followed. Set sales and gross objectives with Salespeople.
• Assist in developing programs of improvement for those salespeople who are failing to reach their objectives.
• Individually train, motivate counsel and monitor the performance of all Salespeople.
• Maintain customer focus - Work with the team to evaluate new customer goals and assist with identifying solutions that will meet their needs. Handle any complaints from the customer, employee disagreements and any other problems that may affect the sales operations.