General Field Manager- Passenger Vehicles

Ford Motor Company; Dunton; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Ford of Britain is seeking a General Field Manager to lead a team of Zone Managers within our Dealer network. You will drive performance, build relationships and deliver the customer experience our brand is known for across the UK.

You will coach District teams, manage stock data and KPIs, and work in a hybrid setup with regular dealer travel, aligning with Sales Planning, Product and Yield Management to support PV launches.

Qualifications

• Proven track record of working effectively with Dealers.
• Supervisory experience with the ability to coach and coordinate a team in a hybrid environment (home/office/in the field).
• Excellent communication skills with the ability to present confidently.
• Proficient in Excel, PowerPoint and using sales performance systems.
• Full, valid driving license (regular dealer travel required).

Responsibilities

• Build strong relationships with an engaged Dealer network and drive performance improvements.
• Deliver on Sales Objectives by coordinating forecasts and dealer actions.
• Develop and support the Zone Manager team and onboarding process.
• Work cross-functionally with Yield Management, Product and Field Support teams.

Skills

Leadership

Coaching

Communication

Excel

PowerPoint

Sales performance systems

Stakeholder management

Driving licence

Tools

Excel

PowerPoint

Sales performance systems

Job description

Ford is entering an exciting new chapter, with an expanding passenger vehicle portfolio and Ford Pro continuing to transform how businesses of all sizes operate more efficiently and productively.

This is a unique opportunity to lead teams that are shaping the future of mobility and redefining what Ford represents to customers, retailers, and partners across the UK. Whether you are an experienced leader seeking your next career move or an ambitious emerging talent ready to take the step into management, Ford of Britain offers the scale, innovation, and support to help you thrive.

As a General Field Manager, you'll lead and coach a team of Zone Managers who are on the front line of Ford's Dealer network—driving performance, building relationships and delivering the customer experience our brand is known for. You'll be part of an energetic field team supporting our passenger vehicle objectives, from hitting sales targets to raising the bar on Dealer standards. This is a leadership role with genuine influence: you'll guide your team's direction, coordinate with cross-functional partners across Sales Planning, Product and Yield Management, and act as the vital link between Ford and our Dealer partners.

Build strong relationships with an engaged Dealer network

• Strengthen Dealer relations with reviews, training, motivation and problem solving
• Guide and direct the Zone Managers to deliver effective Dealer reviews with follow up actions that drive performance improvement
• Ensure relevant and timely communications that engage and inform the network through our scorecard and meetings cadence e.g. our quarterly kick off meetings and weekly Dealer Webex

Deliver on our Sales Objectives

• Work collaboratively with Sales Planning and Field Support to ensure Dealer quarterly objectives are deployed accurately and promptly
• Coordinate the weekly forecast / month and quarter end process maintaining awareness of Dealer performance challenges and opportunities
• Take the lead on stock management by tracking and supporting the team with data and liaising internally to highlight issues
• Consistently remain engaged with ongoing and new KPIs and support with insights from data analysis

Develop and Support Your Team

• Coach and develop the District team to proactively deliver a high level of Dealer support with good levels of knowledge about process, products and programmes
• Maintain team tracker to report on achievement of objectives
• Coordinate Zone Manager Champions and support interaction with other Ford of Britain teams
• Own the Zone Manager induction plan to onboard new team members

Work cross functionally. Represent the voice of the field team and Dealer network in future plans, partnering closely with:

• Yield Management team: Ensure alignment on Dealer stock and identification of any potential issues to management team
• Product team: Coordinate Dealer planning to ensure successful launch of PV products
• Field Support Team: Ensure all ad hoc and necessary Dealer communications are actioned promptly
• A proven track record of working effectively with Dealers
• Supervisory experience with the ability to coach and coordinate a team working in a hybrid environment (home/office/in the field)
• Excellent communication skills, with the ability to present confidently
• Ability to work well in a team, taking management direction and translating it into actions for the Zone Manager team to deliver
• Evidence of managing multiple stakeholders while working within tight deadlines and targets
• Highly numerate and process-orientated
• Proficient in Excel, PowerPoint and using sales performance systems
• Full, valid driving license (regular dealer travel required)

Why join us

This is a chance to step into a leadership role at the heart of Ford's Dealer network, shaping how your team supports and challenges Dealers to perform at their best. You'll build valuable people-leadership experience, gain exposure to senior stakeholders across Sales, Product and Yield Management, and play a direct role in delivering Ford's sales and customer experience ambitions.

The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.

As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.

This position is based in Dunton, Essex and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.

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