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Mervyn Stewart Limited invites a dynamic Sales Manager to lead our car sales department with focus on achieving targets and delivering exceptional customer care. You will guide the sales journey from inquiry to handover, build strong teams, and drive profitable growth while maintaining high service standards.
As a proactive manager, you will develop sales plans, manage budgets, and foster collaboration with After Sales to maximise customer satisfaction and retention.
Job Description
Here at Mervyn Stewart we have an exciting opportunity for an ambitious and highly motivated Sales Manager to join our team. This is a fantastic opportunity to work with an established car brand and to be part of an incredible journey.
Mervyn Stewart is a family run business that has been looking after the motoring needs of the local community for over 60 years. With a responsibility for new and used vehicle sales the successful candidate will help us achieve our commitment to delivering exceptional customer care and professional franchise representation. The role requires leadership skills and the ability to implement an agreed business plan.
The successful candidate will be enthusiastic, forward thinking with great attention to detail. It is essential that the individual possesses excellent communication skills, team building qualities, can demonstrate commercial awareness and possess an infectious determination to succeed.
In every aspect of our retailing, the aim is always to exceed customer expectation and so customer care is of paramount importance. Within this role you will be helping lead from the front to ensure that our customers receive the best possible Sales experience.
About The Role
About the successful candidate:
The successful candidate will oversee the day to day running of the department ensuring that the customer's journey is seamless from sale to handover.
You must be able to demonstrate a profitable and successful track record delivering outstanding results coupled with delivering exceptional customer service.
Attention to detail is key in this role to ensure standards are maintained with an eye for continuous improvement.
As a proactive member of the Management team you will be required to run an efficient operation and maintain the highest of standards
Motivating and developing the sales team to perform to the best of their ability through coaching and training and regular one to one reviews.
Develop and agree sales plans and budgets for both new cars , used cars ,accessories and value added products .
Build and maintain a strong relationship between Sales and After Sales ensuring a seamless customer experience and a joined up approach to customer retention.
Play a key role in ensuring adherence to standards set out by the brand.
Ensure the department complies fully with FCA guidelines and regulations.
The package:
A competitive industry salary with uncapped bonus opportunities
Company car
Company Pension Scheme
Manufacturer training and development programme
Our benefits include:
Mervyn Stewart is so much more than a place to earn a pay cheque and we want you to be a part of it.
We are always growing on our journey and always striving for the best, both for our customers and our staff. This is your opportunity to develop your career in a progressive company within the motor industry so why not
Mervyn Stewart are an equal opportunities employer. We aim to provide quality, secure employment to staff in an atmosphere free from aggression and hostility. We appreciate the efforts of our colleagues and recognise application as well as achievement.
Mervyn Stewart reserve the right to expand the criteria to aid shortlisting. The application will close when we have received the required quality or number of applications.