Sales Manager

IHG Hotels & Resorts; Manchester; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Bonus dependent on performance

Global career progression

Discounted room rates

Discounted F&B

Maternity/paternity pay

Employee assistance programme 24/7

Job summary

The Manchester Deansgate Hotel, part of IHG Hotels & Resorts, seeks a dynamic Sales Manager to lead and inspire the proactive sales team. You will partner with the Director of Sales to execute the hotel’s strategy, drive new direct business, and contribute to budgeted targets while overseeing performance and reporting.

Ideal candidates will have a proven sales leadership track record in hospitality, strong knowledge of UK markets, and the ability to coach a busy team, with proficiency in MS

Qualifications

• Proven experience as a Sales Manager or Senior Sales Executive within hospitality or branded hotel environment.
• Strong knowledge of local and UK markets; corporate and MICE experience desirable.
• Ability to plan and execute sales activity and manage day-to-day team performance.
• Proficient in Microsoft Office; knowledge of Opera/Cvent/Delphi is a bonus.

Responsibilities

• Work with Director of Sales to support proactive sales strategy and drive new business.
• Coach and contribute to training sessions and stakeholder presentations.
• Develop a strong sales pipeline and manage assigned segments to meet KPIs.
• Generate new business through varied channels and renegotiate existing agreements.
• Track, report, and communicate sales activity and performance against targets.
• Collaborate with Sales team and hotel teams for board packs and reviews.
• Improve sales processes and align with IHG overall strategy.

Job description

The Manchester Deansgate Hotel is on the lookout for a dynamic Sales Manager to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family!

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As the Sales Manager, reporting into and working closely with the Director of Sales, you will support the delivery of the hotel’s sales strategy by proactively driving new business and contributing to the success of the proactive Sales team.

Responsibilities

• Working closely with the Director of Sales to support and contribute to the proactive sales strategy, actively participating in sales activity and sharing best practice with the wider team.
• Supporting sales coaching and conversion activity for the proactive and wider commercial team, confidently contributing to training sessions and stakeholder presentations where required.
• Proactively delivering new direct business and developing a strong sales pipeline aligned with business needs, while managing assigned segments and contributing to budgeted sales targets.
• Generating new business leads through a variety of channels, including social media, networking, and market research, as well as supporting the renegotiation of existing annual agreements in line with the hotel’s KPIs.
• Accurately tracking and reporting sales activity and performance against targets, KPIs, and sales objectives, highlighting risks and opportunities to the Director of Sales.
• Working collaboratively within the Sales team and across the wider Hotel to support board sales packs, monthly commercial reviews, and other reporting requirements.
• Using best practice to continuously improve sales processes, identifying opportunities to streamline efficiency and maintaining regular communication with above-property sales teams to ensure alignment with IHG’s overall strategy.

Qualifications

• Availability to work primarily Monday to Friday; however, additional hours in the evenings and weekends may be required to meet business needs. Some travel will be required to attend roadshows, corporate events, and client visits.
• Proven experience as a Sales Manager or Senior Sales Executive, with experience supervising, coaching or mentoring team members within a busy sales team (ideally in a branded hotel or hospitality environment)
• A strong track record of achieving sales targets, with experience in the hospitality industry. Strong knowledge of local and UK markets is essential, with Corporate and MICE experience highly desirable.
• Demonstrated ability to plan and execute sales activity effectively, contributing to sales strategies while overseeing and supporting day-to-day team performance.
• Ability to work well under pressure, prioritise workloads and consistently maintain high standards and attention to detail for yourself and the team.
• Proficient in Microsoft Office applications, with Opera/Cvent/Delphi knowledge being a bonus.

Benefits

• Financial security – Competitive salary, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus additional sales bonus dependent on performance outcomes.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join an iconic and sophisticated Hotel…click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.