Assistant Restaurant Manager

IHG Hotels & Resorts; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free meal on shift

Paid holidays

Travel support for unsocial hours

Enhanced sick pay

Job summary

IHG Hotels & Resorts at Manchester Deansgate Hotel seeks an Assistant Podium Manager to support the Podium Manager in leading daily Restaurant operations and to cover the outlet in their absence. You will lead shifts, ensure guest experiences are warm, polished and professional, and work closely with culinary and hotel teams to maintain standards.

The role requires a hands-on leader with strong organisational skills, previous supervisory experience, and a passion for delivering exceptional

Qualifications

• Previous restaurant supervisory or assistant management experience.
• Able to lead a team and manage shifts.
• Strong operational knowledge and organisation.

Responsibilities

• Lead and support the Podium Manager in day-to-day restaurant operations.
• Oversee the outlet in the Podium Manager's absence and manage shifts.
• Oversee the guest journey, reservations and table flow; manage opening/closing procedures.
• Collaborate with culinary and hotel teams to ensure food safety and brand standards.
• Support the Podium's commercial performance by monitoring stock, waste, upselling and staffing levels.
• Maintain evening and weekend availability to cover peak service periods.
• Demonstrate hands-on leadership and develop people to deliver memorable dining experiences.

Skills

Team leadership

Guest service

Staff development

Communication

Job description

Podium at The Manchester Deansgate Hotel is on the lookout for a dynamic Assistant Podium Manager. Join the excitement and become part of the IHG Hotels and Resorts family!

We are looking for someone who can work 39 hours per week across 5 shifts including weekends and evenings.

Welcome to the Manchester Deansgate Hotel where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool and a fitness centre. Perfect for both business and leisure travellers with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel by blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027 enhancing your stay with our signature luxury and service.

Join the team at Podium Restaurant in the heart of Manchester where great food and genuine hospitality come together. As Assistant Podium Manager you will support the Podium Manager in leading the restaurant’s day-to-day operation and take responsibility for the outlet in their absence. You will:

• Support the Podium Manager in leading the restaurant operation by taking ownership of shifts and ensuring every guest receives warm and polished professional service.
• Lead and develop the Podium team by setting clear expectations, supporting training and onboarding and giving regular feedback to build confidence and maintain high standards.
• Oversee the full guest journey and daily service including reservations and table flow, opening and closing procedures, service pace, cash handling and the prompt resolution of guest feedback.
• Work closely with the culinary and wider hotel teams to deliver smooth service and maintain strong communication while ensuring dietary requirements, allergen procedures, food safety and brand standards are followed.
• Support the commercial performance of Podium by monitoring stock and waste, encouraging upselling, helping manage staffing levels and identifying opportunities to improve guest satisfaction, revenue and efficiency.
• Evening and weekend availability is essential - these are our busiest and most exciting times!
• Previous restaurant supervisory or assistant management experience is essential ideally within a high-volume quality-led or rosette-standard venue. You will be a confident hands-on leader with strong operational knowledge, excellent organisation and a genuine passion for developing people and creating memorable dining experiences.

At IHG Hotels and Resorts we believe that no two individuals are alike and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations.

You can expect to receive…

• Financial security - Competitive salary, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay!
• Growth and development - extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing - generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

You must meet the legal requirements to work in the UK.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business. We provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.