Sales Manager

europcar; Inverness; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Electric company car on-site charging

Uncapped bonus

6 weeks holiday

On-site parking

Pension & life insurance

Maternity & adoption leave

Car hire discounts

EE discounts

Accor hotel discounts

Cycle to work

Eye tests

BUPA support

Career progression

Job summary

Europcar Mobility Group is seeking a Sales Manager at Inverness Airport to maximize revenue across all brands and oversee SME/B2B programs. You will manage station activities, drive local ancillary and SME sales, and supervise Revenue & Performance Coaches to achieve targets.

The role requires strong leadership, coaching and customer service skills, with a focus on process improvement and collaboration across a multi-brand network.

Qualifications

• A full, valid clean driving licence is required with minimum 4 years driving experience.
• People management skills are essential.
• Excellent coaching and training skills are needed.
• Good communication and presentation skills are required.
• Good numeracy, forecasting and analytical abilities are important.
• Team player with a positive attitude.
• Strong customer service orientation.
• Ability to adapt to changing business needs.
• KPI achievement mindset and target delivery.

Responsibilities

• Maintain and develop processes related to increasing revenue and sales performance.
• Use performance tools and sales data to monitor counter sales activities and develop improvement plans.
• Generate weekly and monthly country reviews with results vs LY and vs target with corrective actions.
• Set and validate monthly incentive targets for all stations/counter agents.
• Participate in recruiting and developing Revenue & Performance Coaches, Station Managers and Counter Agents with the right sales skills.
• Coordinate counter agents' training programmes.
• Maximise the impact of the Revenue & Performance Coaches.
• Deliver counter sales training courses and coaching sessions to staff at all levels.

Skills

Driving licence

People management

Coaching

Communication

Numeracy

Team player

Customer service

Adaptability

KPI targets

Enthusiastic

Job description

Company

Europcar Mobility Group

At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Europcar is looking for Sales Manager

Would you like to be part of the Europcar team? We are looking for a Sales Manager at our Inverness Airport location.

You will manage all station activities to maximise revenue, including local ancillary sales, SME sales, and walk-in reservations across all brands. This also involves overseeing all operations based SME/B2B programs and managing the Revenue & Performance Coaches.

Benefits

• Competitive Basic Salary


• Provision of a fully electric company car with on site charging (subject to availability)


• Exceptional commission scheme - uncapped bonus potential with on target earnings.


• Starting on 6 weeks holiday (including bank holidays), increasing with length of service


• Free on site car parking


• Pension and a life insurance scheme


• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)


• Discounted car hire rates across our network


• 20% discount on EE mobile phone contracts*


• Discounted hotel rates through the Accor Group after 12 months service*


• Cycle2Work*


• Free annual eye tests


• Confidential legal and support service through BUPA


• Career progression and development

*forms part of current non contractual benefit offering

Main duties

• Maintain and develop processes related to increasing revenue and sales performance


• Use performance tools and sales data monitor counter sales activities and develop plans for improvement


• Generate weekly and monthly country reviews with results vs ly and vs target with corrective actions


• Setting and validation of monthly incentive target for all stations/counter agents


• Participate in the recruitment and development of Revenue & Performance Coaches, Station Manager and Counter Agents with the right sales skills


• Coordinate counter agents' training programmes.


• Maximise the impact of the Revenue & Performance Coaches


• Develop and delivery training and incentive for Counter Sales Coaches


• Improve Sales Culture throughout Operations network


• Deliver counter sales training courses to staff at all levels - specifically "Maximising Your Impact", "Putting it into Practice", "Coaching through Leadership" as well as adhoc courses such as "Overcoming Objections"


• Deliver a hands‑on approach to coaching and supporting the stations by visiting targeted locations.


• Directly coach staff at allocated locations.


• Launch and deliver station SME initiatives including target setting, programme design and delivery and any relevant training required


• Coordinate, motivate and drive Territory Managers and Airport Managers to ensure continuous improvement


• Design and delivery of new products in conjunction with Sales & Marketing and relevant Group functions


• Represent UK in all Group related station generated revenue initiatives


• Design and implement "Champions Programme" in conjunction with Group colleagues


• Review and monitor station performance both remotely and in a live station environment


• Design and delivery UK workshop and initiatives aimed at specific job types - Territory Manager / Sales Managers / Airport Managers etc

What we are looking for

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required


• People management skills


• Reliable, flexible, positive and professional.


• Excellent coaching and training skills


• Good communication and presentation skills


• Good numeracy, analysing and forecasting skills


• Good team player


• Customer service skills


• Ability to adapt to the needs of the business


• A keen, positive and enthusiastic nature


• It is essential that you understand the challenges of the rental and sales sector, reaching KPI's and targets and delivering your work to the highest standards.

Diversity and Inclusion

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusio