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Europcar Group UK Limited; Inverness; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Enhanced maternity & adoption leave

Pension and life insurance

Discounted car hire rates

20% EE mobile discount

BUPA confidential support

Career progression

Job summary

Europcar Group UK Limited in Inverness Airport is seeking Rental Sales Agents to join our front desk team. You will deliver world-class customer service, promote our range of products, and help customers with their onward journey.

You will work in a fast-paced environment with a competitive basic salary and potential commission, plus benefits such as pension, life insurance and staff discounts. This role requires a valid driving licence, teamwork, and a professional, customer-focused attitude.

Qualifications

• Clean driving licence required.
• Minimum 4 years driving experience.
• Excellent verbal and written communication skills.
• Positive attitude and professional appearance.
• Proven ability to persuade customers and handle objections.
• Strong time-management and organisational skills.
• Ability to follow procedures and instructions.

Responsibilities

• Provide high-quality rental service to meet customer needs.
• Be commercially aware and report on prospective business opportunities and competitor activity.
• Sell Europcar services and products to achieve targets.
• Handle telephone enquiries in a polite and professional manner.
• Accurately complete rental administration and vehicle documentation, and report any damage.
• Manage cash, vehicles, premises and customer safety.

Skills

Driving licence

Teamwork

Clear communication

Professional appearance

Influence/ability to persuade

Sales aptitude

Time management

Prioritisation under pressure

Procedural compliance

Job description

is the European car and van rental leader with a premium positioning.

Europcar is looking for Rental Sales Agents

Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Inverness Airport location to work as part of our team on the front desk.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you'll also have the opportunity to earn some serious commission!

Competitive Basic Salary

Enhanced Maternity and Adoption Leave

(subject to service and earning qualifications)

Pension and a life insurance scheme

Discounted car hire rates across our network

20% discount on EE mobile phone contracts*

Confidential legal and support service through BUPA

Career progression and development

Provide a high quality rental service to meet customer needs.

To be commercially aware and recognise and report on prospective business opportunities and

competitor activity.

Sell the company's services and products to achieve targets.

Handle telephone enquiries in a polite and professional manner.

Accurately complete all rental administration and vehicle documentation as well as the reporting

of damage.

Responsibility for cash, vehicles, premises and customer safety.

Key skills and attributes required:

A full, valid clean driving licence, with a minimum of 4 years driving experience is required

Ability to work as part of a team.

Communicate clearly, verbally and in writing.

A positive attitude and professional appearance.

Ability to influence others.

Enthusiastic about selling and can respond positively to objections.

Manages time effectively and completes tasks required.

Ability to prioritise and remain organised when working under pressure.

Ability to work to procedures and follow instruction.