Sales Manager

Rbh Hospitality Management; Greater London; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday leave

Course sponsorship

F&B discount at RBH hotels

Refer a Friend scheme

Flexible working

Wagestream pay options

Life Insurance

Employee Assistance Programme

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking an accomplished Sales Leader to drive growth in London. Lead a dynamic sales team, develop strategies across rooms, events and corporate accounts, and build strong relationships with key clients and partners.

You will collaborate with marketing, analyse market trends, and negotiate client contracts to maximise revenue while maintaining exceptional guest experiences. A proven track record in hospitality sales is essential for success in this high-energy role.

Qualifications

• Minimum of 3 years' sales experience within hospitality or events
• Proven track record of meeting/exceeding sales targets
• Strong leadership and people management skills

Responsibilities

• Develop and implement strategic sales plans to achieve revenue targets focusing on room bookings, events and corporate accounts
• Lead, mentor and motivate the sales team to meet individual and team sales objectives
• Build and maintain relationships with key corporate clients, travel agents and event organisers as primary contact for high-profile accounts
• Identify new business opportunities through networking and partnerships to position the hotel as a preferred venue
• Conduct regular sales meetings to track performance and address challenges
• Collaborate with marketing to align sales strategies with promotions and seasonal offers
• Negotiate contracts with clients ensuring mutually beneficial terms
• Conduct market research and competitor analysis to inform pricing strategies
• Prepare detailed sales reports and provide insights to senior management
• Represent the hotel at industry events to generate new leads

Tools

Salesforce

Microsoft Office

Job description

• Develop and implement strategic sales plans to achieve and exceed revenue targets, focusing on room bookings, events, and corporate accounts
• Lead, mentor, and motivate the sales team to meet individual and team sales objectives, providing guidance and training as necessary
• Build and maintain strong relationships with key corporate clients, travel agents, and event organisers, acting as a primary contact for high-profile accounts
• Identify new business opportunities through networking, partnerships, and proactive outreach, positioning the hotel as a preferred venue in the market
• Conduct regular sales meetings to track team performance, discuss progress towards goals, and address any challenges
• Collaborate closely with the marketing team to align sales strategies with promotional campaigns and seasonal offers, ensuring effective, cohesive messaging across channels
• Manage and negotiate contracts with clients, ensuring terms are mutually beneficial and aligned with hotel revenue goals
• Conduct market research and competitor analysis to identify trends, inform pricing strategies, and position the hotel competitively within the marketplace
• Prepare detailed sales reports, analyse key metrics, and provide insights to senior management to support strategic decision-making
• Represent the hotel at industry events, trade shows, and local business gatherings to strengthen brand presence and generate new leads. Minimum of 3 years' experience in sales within the hospitality or events sector, with a proven record of achieving sales targets and managing client relationships effectively
• Strong leadership and people management skills, with the ability to inspire and develop a sales team to meet ambitious goals
• Exceptional communication and presentation skills, both written and verbal, with a professional and persuasive approach
• In-depth understanding of sales principles and strategies, with experience in strategic planning, forecasting, and performance analysis
• Proficiency in CRM software (such as Salesforce or similar) and Microsoft Office Suite, with the ability to generate and analyse sales data
• Strong negotiation and contract management skills, with a keen eye for detail to ensure mutually beneficial agreements
• Highly organised, able to prioritise tasks and manage multiple projects in a fast-paced environment
• Flexibility to work outside of regular hours, including evenings and weekends, and attend off-site meetings or events as required
• A positive, proactive approach with the ability to identify and act on new opportunities in line with hotel objectives At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey..., Nestled in the vibrant heart of East London's Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.

Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you're looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!