Sales Manager

C&M Travel Recruitment Ltd; City of Edinburgh; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Bonus and incentives

Job summary

C&M Travel Recruitment Ltd represents an award-winning tour operator in Edinburgh seeking a Sales Manager to lead a small team and drive sales through coaching and strategic leadership.

You will recruit, onboard and develop staff, ensuring inquiries convert to bookings while enhancing guest experiences and loyalty programs. The role is office-based, Mon-Fri with one Saturday per month.

Qualifications

• Proven experience leading and developing successful sales teams.
• Strong track record of exceeding sales targets.
• Excellent coaching, leadership and communication skills.
• Customer-focused with a consultative sales approach.

Responsibilities

• Lead, coach and develop the team driving sales performance and KPI's.
• Support recruitment, onboarding and ongoing training.
• Ensure enquiries are converted into confirmed bookings.
• Encourage repeat business and strengthen loyalty programme engagement.
• Monitor performance, reporting and CRM data accuracy.
• Provide sales forecasts and commercial insights.
• Collaborate with internal teams to enhance the guest experience.

Skills

Team leadership coaching

Sales target achievement

Customer-focused selling

CRM experience

Tools

HubSpot

Job description

Sales Manager - Edinburgh - Up to £38,000 plus bonus

Our client is an award winning specialist tour operator is seeking a Sales Manager to manage a small team in their offices based near Edinburgh. You will be responsible for a team creating unforgettable holidays built around experiences. This role is Monday to Friday with 1 Saturday per month and a salary of £38,000 plus commission dependent on experience.

Sales Manager responsiibilities:

• Lead, coach and develop the team driving sales performance and KPI's
• Support recruitment, onboarding and ongoing training.
• Ensure enquiries are converted into confirmed bookings.
• Encourage repeat business and strengthen loyalty programme engagement.
• Monitor performance, reporting and CRM data accuracy.
• Provide sales forecasts and commercial insights.
• Collaborate with internal teams to enhance the guest experience.

Sales Manager skills required:

• Proven experience managing and developing successful sales teams.
• Strong track record of exceeding sales targets.
• Excellent coaching, leadership and communication skills.
• Customer-focused with a consultative sales approach.
• CRM experience (HubSpot desirable).
• Passion for travel and delivering outstanding customer experiences.

Additional information:

• Up to £38,000 plus bonus and incentives
• Office based near Edinburgh
• Mon-Fri plus one Saturday per month