Sales Manager

The Burford Recruitment Company Ltd; Moreton-in-Marsh; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Discretionary bonus

On-call payments + commissions

Saturday rota with TOIL

Support during busy periods

Job summary

The Burford Recruitment Company Ltd is recruiting a Sales Manager for a luxury self-catering provider. This hands-on role leads a sales team to grow bookings, deliver exceptional guest service and develop processes for a smoother guest journey.

You will guide guests from enquiry to reservation, coach staff, and collaborate with marketing to leverage guest insights. The role suits those with luxury travel or premium service experience.

Qualifications

• Experience in sales management or team leadership.
• Commercially aware, organised and proactive.
• Strong relationship-building skills in luxury travel or service-led environments.

Responsibilities

• Lead, motivate and coach the sales team to achieve revenue and booking targets.
• Improve conversion rates, identify growth opportunities and encourage repeat bookings.
• Guide guests from initial enquiry through to a confirmed reservation with thoughtful recommendations.
• Monitor performance and improve sales processes and guest booking experience.
• Collaborate with marketing, share customer insights and support campaigns.

Skills

Sales management

Team leadership

Target achievement

Job description

Sales Manager

The Burford Recruitment Company are working in partnership with an established provider of luxury self-catering stays to recruit a passionate and driven Sales Manager. With a collection of distinctive properties in beautiful locations, our client offers memorable stays in exceptional surroundings.

This is a hands-on opportunity to lead a sales team, grow bookings and deliver a personalised service to discerning guests. You'll have scope to develop your team, improve processes and help customers find the perfect setting for their next escape.

The role

• Lead, motivate and coach the sales team to achieve revenue and booking targets.
• Improve conversion rates, identify growth opportunities and encourage repeat bookings.
• Guide guests from their initial enquiry through to a confirmed reservation, providing thoughtful recommendations and attentive service.
• Monitor performance and introduce improvements to sales processes and the guest booking experience.
• Collaborate with the marketing team, sharing customer insights and supporting campaigns.

About you

You'll bring experience in sales management or team leadership, with a track record of achieving targets and developing others. Commercially aware, organised and proactive, you'll be equally comfortable coaching colleagues, reviewing sales figures and personally assisting guests.

An understanding of premium service and strong relationship-building skills are essential. Experience within luxury travel, boutique hospitality or a similarly service-led environment would be particularly relevant.

• £38,000 basic salary, with OTE of £42,300 through on-call support payments and sales commission.
• Discretionary bonus where applicable.
• 9am-5.30pm, with an hour for lunch
• Saturday working on a rota basis, with time off in lieu.
• Flexibility to support the team during busy periods