Sales Manager

The Caledonian Edinburgh; City of Edinburgh; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Free meals on duty

Staff discounts on F&B

Leisure facilities discount

Hilton Team Member Travel Program

Personal development opportunities

Fully funded apprenticeships

28 days annual leave

Pension enrolment

Career coaching

Job summary

The Caledonian Edinburgh seeks a Sales Manager to drive growth across US, Canada, LATAM and Domestic markets, showcasing our iconic hotel on the international stage. You will cultivate strong relationships, generate new business and lead proactive sales initiatives in a cross‑functional team environment.

This full‑time role offers a competitive salary with exclusive benefits and clear opportunities for advancement within Klarent Hospitality.

Qualifications

• Experience in international MICE market with agency, incentive-house and DMC relationships.
• Exceptional communicator with presentations and public speaking.
• Proactive, commercially minded with ability to identify leads and opportunities.
• Collaborative team player with cross‑departmental stakeholder management.
• Analytical, ethical and detail‑driven with strong problem‑solving skills.

Responsibilities

• Develop and grow key markets across the US, Canada, LATAM and Edinburgh for group, incentive and event business.
• Build relationships with direct clients, DMC partners and Hilton Worldwide Sales.
• Attend international tradeshows and represent the hotel to key global accounts.
• Conduct proactive sales calls, client meetings, site visits and familiarisation trips.
• Analyse market trends and competitor activity to maximise revenue and market share.
• Create impactful sales programmes in partnership with Commercial and hotel teams.

Skills

International sales market experience

MICE network

Communication & public speaking

Lead generation & opportunistic sales

Analytical & stakeholder management

Job description

Job Ref: AM15734
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: Competitive Salary + Exclusive Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 Hours Per Week
Posted date: 25/08/2026
Closing date: 25/09/2026
At The Caledonian Edinburgh, 120 years of heritage meet modern luxury. We are seeking a Sales Manager to drive strategic growth across the US, North American, Canadian, LATAM and Domestic Corporate markets. In this pivotal role, you will cultivate strong relationships, generate new business and showcase our iconic hotel on the international stage.

The Person

• Experienced in the international MICE market, with strong agency, incentive-house and DMC relationships
• An exceptional communicator - confident in presentations, written communication and public speaking
• Proactive, commercially minded and skilled at identifying leads and opportunities
• A collaborative team player who builds strong partnerships across departments and Hilton Worldwide Sales
• Analytical, ethical and detail-driven, with strong problem-solving and stakeholder-management skills.

The Role

• Develop and grow key markets across the US, Canada, LATAM and Edinburgh to drive group, incentive and event business
• Build relationships with direct clients, DMC partners and Hilton Worldwide Sales
• Attend international tradeshows and represent the hotel to key global accounts
• Conduct proactive sales calls, client meetings, site visits and familiarisation trips
• Analyse market trends and competitor activity to maximise revenue and market share
• Create impactful sales programmes in partnership with Commercial and hotel teams.

Key Responsibilities

• Source new leads and grow existing business through proactive and strategic sales activity
• Deliver compelling site visits, familiarisation trips and client experiences
• Produce accurate reports on appointments, leads, and business performance
• Respond to client enquiries promptly and professionally
• Collaborate cross-functionally to design exceptional guest experiences and sales initiatives
• Contribute to commercial strategy, identifying short-lead and long-term opportunities

The Benefits

• Competitive Salary
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Days of Annual Leave, increasing with long service
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

Why Join Us

At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.
Begin your journey with one of Edinburgh’s most iconic hotels.
Learn more: www.klarenthospitality.com/careers