Sales & Lettings Co-ordinator

Scotsman Hospitality; St Andrews; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Wagestream – Stream up to 40% pay asit

30% off food and cinema tickets

Hotel and Apartment discounts

Access to Scotsman Perks Benefits

Flexible working opportunities

Cycle to Work Scheme

Career development through Scotsman St

Job summary

Scotsman Hospitality in St Andrews is seeking a Sales & Lettings Coordinator to drive end-to-end sales of student accommodation. You will market properties, conduct viewings, convert leads to bookings, and manage a live sales pipeline while coordinating with the marketing team to raise brand visibility.

The role requires weekend and evening work and living in the Fife area. Impeccable communication, negotiation, and Microsoft Office skills are essential for success.

Qualifications

• Previous sales and marketing experience in a similar role.
• Influencing skills and ability to persuade.
• Excellent communication and negotiation abilities.
• Proficient with Microsoft Office suite (Word/Excel).
• Strong internet and web confidence.
• Good organisational skills and time management.
• Resident in the Fife area due to on-site Saint Andrews base.

Responsibilities

• Manage the sales process end to end.
• Market accommodation via portals and agent listings.
• Conduct viewings and property inspections.
• Convert prospects into bookings to hit leasing targets.
• Plan daily activities to maximise bookings.
• Onboard clients and maintain an active sales pipeline.
• Analyse customer insights, market trends and marketing best practices.
• Handle objections and provide after-sales service.
• Project manage marketing photo staging.
• Create adverts on social channels (Instagram, Facebook, etc.).
• Collaborate with Marketing to build the brand.
• Weekend and evening work will be required.

Skills

Sales experience

Marketing experience

Influencing skills

Communication skills

Negotiation skills

MS Office

Web and internet proficiency

Organisational skills

Must live in Fife area

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

We are opening our first Student Accommodation property in St Andrews consisting of high‑end studios and apartments. The ethos of Space Student accommodation is to provide a seamless student experience that delivers what our students need, when they need it within their home and our shared community to enable them to thrive.

What is in it for you?

• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off food and cinema tickets in all of our venues across Scotland.
• Hotel and Apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Flexible working opportunities.
• Cycle to Work Scheme
• Career development through our Scotsman Steps training programme.

As Sales & Lettings Coordinator, Your Role Will Include

• Manage the sales process end to end.
• Manage marketing of accommodation via portals and agent’s listings/websites.
• Conducting own viewings and carrying out property inspections.
• Convert prospects and leads into bookings to achieve targeted leasing numbers.
• Plan and organise daily activities to maximise the time to achieve targeted booking numbers.
• Handling the on boarding process of the clients along with maintaining an active sales pipeline.
• Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.
• Handling objections and providing satisfactory after sales service.
• Project manage and assist in the staging of professional marketing photos.
• Creating adverts, whether this be on Student Crowd, Instagram, Facebook fully utilising social media.
• Working closely with the Marketing Department to produce ideas to help build the brand.
• Weekend and evening work will be required.

The Person

The ideal candidate will have:

• Previous sales and marketing experience in a similar role.
• Influencing skills.
• Excellent communication and negotiation skills.
• Word/Excel and Microsoft competent.
• Internet and Web confident.
• Good organisational skills.
• Must live in the Fife area as the role is based in St Andrews.