Sales Ledger Administrator / Service Administrator

Clarify Consultancy Ltd; Leigh; Sur place; GBP 25 000 - 30 000; Plein temps

Résumé du poste

Clarify Consultancy Ltd is recruiting for an established automotive business in Bolton for a Sales Ledger Administrator / Service Administrator. This varied role combines accounts administration, invoicing and service department support, with a focus on accurate billing and customer service.

You will raise invoices, maintain the sales ledger, support service paperwork and liaise with customers and workshop staff to ensure jobs are documented and billed promptly. Flexible hours offered.

Qualifications

• Experience in accounts, sales ledger or accounts administration in automotive/motor retail.
• Understanding of customer invoicing, job cards and financial documentation.
• Strong numerical skills with excellent attention to detail.
• Proficiency with Microsoft Excel and ability to learn new systems.

Responsabilités

• Raising and processing customer invoices for servicing, repairs and maintenance work.
• Checking job cards, labour hours, parts used and costs for invoicing.
• Maintaining sales ledger records and customer accounts up to date.
• Investigating and resolving invoice discrepancies and account queries.
• Allocating payments, assisting with reconciliations and credit control activities.
• Monitoring completed jobs awaiting invoicing to ensure prompt billing.
• Maintaining accurate financial records and supporting month-end procedures.
• Providing day-to-day administrative support to the Service Department.
• Processing service documentation, job cards, work orders and related paperwork.
• Suppporting Service Advisors with bookings, service records and updates.
• Liaising with workshop technicians, parts departments and service colleagues to complete job information.
• Coordinating paperwork for servicing, repairs, warranties where applicable.
• Monitoring progress and following up on outstanding documentation.
• Responding to customer enquiries professionally.

Connaissances

Numerical skills

Attention to detail

Communication skills

Customer service

Organisational skills

Outils

Excel

Kerridge/Autoline

Description du poste

We are recruiting on behalf of an established automotive business for a Sales Ledger Administrator / Service Administrator to join its busy team in Bolton. This is a varied role combining accounts administration, sales ledger and service department support. It would suit someone with experience in accounts or motor retail, particularly within a service department, who enjoys working with figures, coordinating administrative processes and delivering excellent customer service. You will play a key role in ensuring service jobs are administered efficiently, invoices are raised accurately and customers receive a professional, responsive service.

Key Responsibilities

Accounts & Invoicing

• Raising and processing customer invoices for servicing, repairs and maintenance work.
• Checking job cards, labour hours, parts used and associated costs to ensure accurate invoicing.
• Maintaining sales ledger records and ensuring customer accounts are kept up to date.
• Investigating and resolving invoice discrepancies and account queries.
• Allocating payments, assisting with account reconciliations and supporting credit control activities.
• Monitoring completed jobs awaiting invoicing to ensure work is billed promptly.
• Maintaining accurate financial records and supporting month-end procedures.

Service Administration

• Providing day-to-day administrative support to the Service Department.
• Processing service documentation, job cards, work orders and associated paperwork.
• Supporting Service Advisors with vehicle bookings, service records and customer updates where required.
• Liaising with workshop technicians, parts departments and service colleagues to ensure job information is complete.
• Coordinating paperwork for servicing, repairs, maintenance and warranty claims where applicable.
• Monitoring the progress of service jobs and following up on outstanding documentation.
• Responding to customer telephone and email enquiries professionally.
• Updating customer and vehicle records accurately on internal systems.
• Assisting with purchase orders, parts documentation and general service administration.
• Ensuring all completed work is documented correctly and ready for invoicing.

Skills & Experience

• Previous experience in an accounts, sales ledger or accounts administration role in an automotive/ motor retail environment involving service administration and invoicing
• Understanding of customer invoicing, job cards and financial documentation.
• Strong numerical skills and excellent attention to detail.
• Good IT skills, including Microsoft Excel and the ability to learn new systems.
• Excellent communication and customer service skills.
• Strong organisational skills and the ability to prioritise workloads in a busy environment.
• A proactive approach to resolving queries and maintaining accurate records.

Experience within a motor trade service department and familiarity with dealer management systems such as Kerridge/Autoline would be advantageous.

Working Hours

Flexible start times are available, with the option to start between 6:00am and 9:30am, working eight hours per day.

The Ideal Candidate

The successful candidate will be organised, reliable and detail-focused, with the ability to balance financial accuracy with efficient service administration. You will be comfortable liaising with customers and colleagues, managing competing priorities and ensuring service paperwork and invoicing are completed within deadlines.

What's on Offer?

Salary of £25,000-£30,000, depending on experience, flexible start times, the opportunity to join an established automotive business, a varied position combining accounts, invoicing and service administration within a supportive team environment and opportunities to develop your skills