Sales Lead

Kingfisher; Sandwell; On-site; GBP 27,000 - 28,000; Full time

Job summary

A leading retail company in the UK seeks a Sales Lead to support the Sales Team Manager in creating a high-performing team. The role involves exceeding sales targets, ensuring excellent customer experiences, and providing support to team members. Ideal candidates will demonstrate strong customer service skills, IT proficiency, and the ability to analyze and communicate data effectively. A competitive salary and employee benefits, including a pension scheme and discounts, are offered.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Role model customer service and enjoy customer interactions.
• Comfortable with IT systems and applications.
• Like to analyse data and can see the important information to communicate.
• Love to problem solve – the trickier the better.
• Well planned and organised with the ability to prioritise.

Responsibilities

• Support the day-to-day activities that will enable the team to exceed sales targets.
• Ensure colleagues are deployed correctly throughout your shift.
• Be the first point of contact for customer escalations.
• Support the Sales Team Manager with data collation.

Skills

Customer service

IT systems proficiency

Analytical skills

Problem-solving

Organizational skills

Job description

Overview

Full time Part time or Job Share

Permanent Contract - 18.5 to 36.75 Hours per week

Full-time equivalent 27709.50 per annum Pension 6.6 Weeks Holiday

B&Q Wednesbury

Every day we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Sales Lead and you’ll be a big part of this.

Whats the job

Your role as a Sales Lead is to support the Sales Team Manager to create a truly inclusive high performing team across Showroom and Tradepoint. It’s B&Q's ambition to make every customer count so you will support the day-to-day activities that will enable the team to exceed sales targets through ensuring a fantastic end‑to‑end customer experience. This role you will:

• Support the day-to-day activities that will enable the team to exceed sales targets.
• Make sure colleagues are deployed correctly to make every customer count throughout your shift.
• Be the first point of contact for customers and colleague escalations in Showrooms and TradePoint.
• Support the Sales Team Manager with collation of analytical data to make informed decisions.

What we need

Our sales leads are key to running our business through our Showroom and Tradepoint sales. This role we're looking for the following qualities:

• Role model customer service and enjoy customer interactions.
• Comfortable with IT systems and applications.
• Like to analyse data and can see the important information to communicate.
• Love to problem solve – the trickier the better.
• Well planned and organised with the ability to prioritise and think on your feet.

Whats in it for me

As part of a great team you’ll be valued for who you committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes:

• Award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

Key Skills

• Administrative Skills
• Facilities Management
• Biotechnology
• Creative Production
• Design And Estimation
• Architecture

Employment Type: Full-Time

Experience: years

Vacancy: 1